How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Keep It Personal Reviews

https://www.keepitpersonal.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

1,292

65

12

4

7

1,380

ratings over the past year

Displaying all 52,724 reviews

Trusted Customer

Feefo Verified

13 years ago

came in good order time box excellent heavy

0

Trusted Customer

Feefo Verified

13 years ago

Excellent service

0

Trusted Customer

Feefo Verified

13 years ago

Excellent service, quick, reliable and AFFORDABLE!

0

Trusted Customer

Feefo Verified

13 years ago

came really quick, good wrapping, nice presentation Box.

0

Trusted Customer

Feefo Verified

13 years ago

Fab

0

Trusted Customer

Feefo Verified

13 years ago

goods were supposed to have been despatched end of october it is now the 12th…

goods were supposed to have been despatched end of october it is now the 12th november and goods have still not been delivered not good for the first time of ordering

Keep It Personal

13 years ago

Your order was despatched 1st class on the 29th October and should have arrived by now. The frame is likely to be at your local sorting office rarely are items lost. If it fails to arrive by wednesday contact us and we will send a replacement. Please also confirm the delivery address. Many thanks Andy Smith Keep It Personal LTD Director

0

Trusted Customer

Feefo Verified

13 years ago

Fast arrival and good service. Thank you

0

Trusted Customer

Feefo Verified

13 years ago

My photo frame was delivered on time and the engraving was beautifully done. Will definately…

My photo frame was delivered on time and the engraving was beautifully done. Will definately use Keep It Personal again.

0

Trusted Customer

Feefo Verified

13 years ago

product was well packaged and super quick delivery. engraving was beautiful.

0

Trusted Customer

Feefo Verified

13 years ago

was extremely happy with frame and very prompt delivery...will definitely use this company again!

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo