How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Keep It Personal Reviews

https://www.keepitpersonal.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

1,123

55

13

4

8

1,203

ratings over the past year

Displaying all 52,866 reviews

Trusted Customer

Feefo Verified

18 hours ago

Would definitely recommend

10/10 no complaints at all, product arrived very quickly.

0

Trusted Customer

Feefo Verified

20 hours ago

0

CH

Carole Hawkins

Feefo Verified

GBR

1 day ago

What Carole Hawkins said about Keep It Personal:

Satisfied customer

Excellent and efficient, easy to order. Satisfied customer. Have ordered previously with the same Excellent service

0

Trusted Customer

Feefo Verified

1 day ago

Really nice items

Absolutely perfect, exactly what I wanted

0

SA

Sarah

Feefo Verified

GBR

1 day ago

What Sarah said about Keep It Personal:

Perfect service and quality - would recommend

It was really easy to use the self service portal on Keep It Personal. It only took a matter of minutes to select the photo, frame and message and place the order. The comms from the company were...

360

Trusted Customer

Feefo Verified

2 days ago

Great personalised product.

Quick delivery, well packaged.

359

FF

F C Francis

Feefo Verified

GBR

2 days ago

What F C Francis said about Keep It Personal:

Perfect choice for an original gift

Service was very good. Item arrived quickly and well packaged

359

Trusted Customer

Feefo Verified

2 days ago

10/10

Very quick efficient service. I’ve used Keep it Personal many times and have never been disappointed.

359

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo