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Karisma Hotels Reviews

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ratings over the past year

Karisma Hotels is no longer an active Feefo customer
Displaying all 80 reviews
TC
Trusted Customer
Canada
10 years ago
Date of purchase: 05/07/2015
What Trusted Customer said about Karisma Hotels:
Reservation process was easy enough, I am six months away from the trip and so…
Reservation process was easy enough, I am six months away from the trip and so cannot confirm that everything at the resort end is taken care of. One quick observation. Typically you book the...

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Trusted Customer
10 years ago
Date of purchase: 05/16/2015
Quite disappointed in initial and follow-up experience
Actually quite disappointed. I tried booking over the weekend for our honeymoon, their website processed my non-refundable credit card deposit for $300 but displayed an error saying the reservation...

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Trusted Customer
10 years ago
Date of purchase: 05/05/2015
Very easy to book our trip!
Very easy to book our trip!
Trusted Customer
10 years ago
Date of purchase: 05/25/2015
very easy to reserve other than scheduling my shuttle pick up as the web site…
very easy to reserve other than scheduling my shuttle pick up as the web site wanted our flight and arrival time, however I did not have that at the time of booking and I was not able to modify my...

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Trusted Customer
10 years ago
Date of purchase: 05/11/2015
Huge Price Difference Vs Booking Direct Thru El Dorado
This trip is for my fiancé's birthday and so I was looking for some place romantic and nicer than normal. 2 problems First, a day or two after booking I noticed that the resort, El Dorado Casitas...

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Trusted Customer
10 years ago
Date of purchase: 05/11/2015
So far so good can't wait for the trip
Reps Answered every question with smile, easy to do decide what I was looking for.
TC
Trusted Customer
Houston, TX
10 years ago
Date of purchase: 05/22/2015
What Trusted Customer said about Karisma Hotels:
Azul Sensatori Mexico
Easy to navigate website. The only problem is there are not multiple view pictures of the inside of different room types.
Trusted Customer
10 years ago
Date of purchase: 05/06/2015
Booking was efficient and easily understoood
Booking was efficient and easily understoood
Trusted Customer
10 years ago
Date of purchase: 05/08/2015
The website was easy to use and payment over the phone was great.
The website was easy to use and payment over the phone was great.
TC
Trusted Customer
Boston
10 years ago
Date of purchase: 05/27/2015
What Trusted Customer said about Karisma Hotels:
Excellent!
Great website, easy to book
About Karisma Hotels
Karisma Hotels & Resorts (Karisma), a renowned leader in hospitality management, operates a premier collection of award-winning properties throughout the Riviera Maya, Mexico, where guests savor a Karisma Gourmet Inclusive® Experience that fosters togetherness. Dedicated to providing exceptional services to third-party hotel owners and hotel asset managers, Karisma has received worldwide recognition for its creative approach to hospitality management and product innovations including resorts with private swim-up and Infinity balcony pool suites, beach butlers, Beachfront Sky Massages, experiential dining, and cash-free transactions. Karisma’s Gourmet Inclusive® portfolio includes the adults-only El Dorado Spa Resorts & Hotels, which cater to romance with Jacuzzis in every suite, truly beachfront wedding chapels and Aguas del Amor—private, outdoor showers; and the family-friendly Azul Hotels, offering extensive children’s programs through partnerships with Azulitos PlayHouse and My Gym Children’s Fitness Center. Properties have been honored with the industry’s top accolades including, Conde Nast Traveler’s “Top 100 Hotels in the World,” Conde Nast Traveler’s “Gold List,” Forbes’ “Top 10 Most Romantic Hotels,” TUI Travel PLC’s “Hotel of the Year,” AAA’s “Four Diamond Award” and Wine Spectator’s “Award of Excellence.” Supported by an extensive team of professionals that focus on hotel operation, business development and financial services, Karisma is poised to continue its growth and expand the Gourmet Inclusive® philosophy, creating customized vacations whereby guests savor every detail of their environment.
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3191 Coral Way, PH 202, Heath Farm, Heath Road, Miami, FL, 33145, United States
Why trust Feefo reviews?

About Karisma Hotels
Karisma Hotels & Resorts (Karisma), a renowned leader in hospitality management, operates a premier collection of award-winning properties throughout the Riviera Maya, Mexico, where guests savor a Karisma Gourmet Inclusive® Experience that fosters togetherness. Dedicated to providing exceptional services to third-party hotel owners and hotel asset managers, Karisma has received worldwide recognition for its creative approach to hospitality management and product innovations including resorts with private swim-up and Infinity balcony pool suites, beach butlers, Beachfront Sky Massages, experiential dining, and cash-free transactions. Karisma’s Gourmet Inclusive® portfolio includes the adults-only El Dorado Spa Resorts & Hotels, which cater to romance with Jacuzzis in every suite, truly beachfront wedding chapels and Aguas del Amor—private, outdoor showers; and the family-friendly Azul Hotels, offering extensive children’s programs through partnerships with Azulitos PlayHouse and My Gym Children’s Fitness Center. Properties have been honored with the industry’s top accolades including, Conde Nast Traveler’s “Top 100 Hotels in the World,” Conde Nast Traveler’s “Gold List,” Forbes’ “Top 10 Most Romantic Hotels,” TUI Travel PLC’s “Hotel of the Year,” AAA’s “Four Diamond Award” and Wine Spectator’s “Award of Excellence.” Supported by an extensive team of professionals that focus on hotel operation, business development and financial services, Karisma is poised to continue its growth and expand the Gourmet Inclusive® philosophy, creating customized vacations whereby guests savor every detail of their environment.