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Kapow Toys Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,490 reviews

Nathan Webster

Feefo Verified

Plymouth

4 years ago

What Nathan Webster said about Kapow Toys:

Great value and service.

Kapow toys service was great, helpful and would definitely recommend them to any collector.

Trusted Customer

Feefo Verified

4 years ago

Excellent products and service!

As a collector, I have purchased many items over the years. Never had an issue once! Products are always well packed and delivered quickly. Excellent service all round :)

Trusted Customer

Feefo Verified

4 years ago

Fast delivery and very well packaged, thanks.

Top retailer

Trusted Customer

Feefo Verified

4 years ago

I highly recommend Kapow!

Top marks for having product in stock, quality as described, great price, well packaged, prompt dispatch, great communications... I highly recommend Kapow!

Trusted Customer

Feefo Verified

4 years ago

Always great service

Adam Jarvis

Feefo Verified

4 years ago

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What Adam Jarvis said about Kapow Toys:

Fantastic store! One of the few places that had the Hot Toys 1/6 Mysterio in stock and at the cheapest price I've seen. Arrived very quick and well packaged, even came in the original shipper box....

Trusted Customer

Feefo Verified

4 years ago

Excellent service thank you 👍

Amazing service, my fennec shand arrived in perfect condition

Bruno Belland

Feefo Verified

4 years ago

What Bruno Belland said about Kapow Toys:

Bad customer service

I've received a figure with broken part... No customer service, they don't care.

Adam

Kapow Toys

4 years ago

We do care Bruno. Our terms and conditions clearly state we do not cover returns from Europe before you place your order. This is the 2nd time we've had this same issue with you so it's probably best if you do not return for a third. A refund is always available we just will not cover your return costs for you. Happy Easter and many thanks

Bruno Belland

4 years ago

You're right, 2 orders, 2 problems, 0 customer service... There won't be a third.

Trusted Customer

Feefo Verified

4 years ago

Highly recommended

Highly recommended! Top quality products, great packaging and fast delivery.

Trusted Customer

Feefo Verified

4 years ago

Negative

NO GOODS RECEIVED. NO ANSWER FOR QUESTION ABOUT DELIVERY. AND...FINALY :.....SELLER HOLD MY MONEY. PAYPAL CASE OPEN!

Adam

Kapow Toys

4 years ago

Hello Henry, Your order is very large and you were contacted for a VAT / Trade company number some time ago so it can process via Fedex. As yet we've not heard back from you. Please email us via the contact form on our homepage, Direct email is no longer available. Look forward to helping!

Trusted Customer

4 years ago

I sent 3 times E-Mail...just automatic response. I dont understand the Problem......is easy .refund my Money or send (after 2 Weeks! ) the goods. And of course, i change the Feedback if Money back or Goods received. Regards

Trusted Customer

4 years ago

refunded...

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