We're sorry - we got things wrong here. Feedback is always appreciated and our store manager will be in touch to see how we can sort things out. We try hard to be transparent about all the costs associated storage - and clearly, we need to do better.
Product reviews
Chris
Kangaroo Self Storage Ltd
7 months ago
Thanks for the comments - we've taken this on board and followed up with the sales and customer support teams. Goods protection or insurance is something that we require our customers to have - just in case. We must do better and be clearer at explaining things.
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Trusted Customer
8 months ago
Date of purchase: 08/22/2024
I was really impressed with the service I received. The staff was professional, friendly, and went out of their way to ensure everything was handled smoothly. The entire process was efficient and...
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Chris
Kangaroo Self Storage Ltd
7 months ago
Thanks so much for your feedback and lovely comments about the Kangaroo Edinburgh team. We're really pleased you found the experience to be hassle-free as well. Thanks again.
Product reviews
Chris
Kangaroo Self Storage Ltd
7 months ago
Thankyou! Love that you found our storage units in Edinburgh to be secure, clean and accessible - just as self storage ought to be.
Wonderful. Nothing was to much trouble in explaining all the costs and showing us different size units so that we could choose the best option for us.
Charlotte
Kangaroo Self Storage Ltd
9 months ago
Thank you for providing us with your feedback about Ready Steady Store. We are very pleased that you have had a good experience storing with us so far.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.