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Science and Nature Reviews | Customer Service Reviews for https://www.feefo.com/reviews/junior-science-nature | Feefo

Displaying all 64 reviews

Janet MacLeod

1 year ago

Date of purchase: 09/19/2023

What Janet MacLeod said about Science and Nature:

Perfect magazine for a budding scientist

My granddaughter loves the magazine. She loves science, experiments & nature so it's perfect.

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Marco Coltelli

1 year ago

Date of purchase: 09/19/2023

What Marco Coltelli said about Science and Nature:

I haven't received the Science and Nature magazine yet, despite was expected on mod-September.

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Elin Williams

2 years ago

Date of purchase: 09/16/2021

What Elin Williams said about Science and Nature:

Super interesting magazine that’s suitable for all ages !

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Jessica Oxley

2 years ago

Date of purchase: 09/02/2022

What Jessica Oxley said about Science and Nature:

Still not received my magazines 2 weeks later, would not recommend this site

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Felicity Chapman

2 years ago

Date of purchase: 09/02/2022

What Felicity Chapman said about Science and Nature:

Terrible terrible service

I signed up for the 3x issues for £3 deal. Was told payment would come out on the 15th. Then emailed by them a few days later to be told payment was coming out on the 3rd and would be £22. I've...

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Robynne

Zug, Switzerland

2 years ago

Date of purchase: 01/14/2022

What Robynne said about Science and Nature:

Disappointing subscription

I have had this subscription since January but have only received 2 magazines...it's now September. I live in Switzerland, so although I expected a slightly delayed service...it's an expensive cost...

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emma

Science and Nature

2 years ago

Hi there, thank you for your feedback. I am sorry to hear you have had trouble with your issues arriving. I have checked your subscription and can see the issues have been dispatched on time, as you are overseas, delivery times are to be expected but these should still be arriving. I have contacted our distribution department to see if there is anything further we can do to improve this for you. In the meantime I have amended your delivery packaging method. I have extended the subscriptions for you by 4 issues to compensate and added an additional copy onto Science + Nature. Please let me know if you see any improvements in delivery times, however please note, the Royal Mail has been affected by delays due to staffing and strikes. If you have any further questions or queries, please let me know. Many thanks, Emma

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Liz Gamble

2 years ago

Date of purchase: 08/22/2022

What Liz Gamble said about Science and Nature:

no order yet

I have not yet received my order

emma

Science and Nature

2 years ago

Hi there, thank you for your review, sorry to hear you have not yet received and issue. The subscription began with the 16/09/2022 issue. I have requested a replacement for you. Please do let me know that this arrives ok. I hope you enjoy Science + Nature. Many thanks, Emma

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Susan Holmes

2 years ago

Date of purchase: 07/08/2022

What Susan Holmes said about Science and Nature:

Like but need more on Space.

Likes that there are a lot of different topics about science and nature Could improve by covering more about space as I like that a lot.

emma

Science and Nature

2 years ago

Hi there, thank you for your review. We appreciate your feedback and comments on content/ space! We have done a big feature on this before and was well received so this is duly noted. I hope you continue to enjoy the magazine. Many thanks, Emma

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Trusted Customer

2 years ago

Date of purchase: 07/07/2022

Great magazine. Clear experience. Good intro offer

emma

Science and Nature

2 years ago

Thank you so much for your review, we really appreciate you taking the time to leave feedback and that you are pleased with the offers available. I hope Science + Nature continues to be enjoyed. Emma

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Trusted Customer

2 years ago

Date of purchase: 07/11/2022

Magazine has not arrived

We are still waiting for the 1st magazine to arrive, so unable to comment any further at this time

emma

Science and Nature

2 years ago

Hi there, thank you for your feedback. I am sorry to hear you have been asked to review The Week Junior before reading the magazine. I have checked the subscription and this started with the issue dated 22/07/22 and the issues have been dispatched on time. I would recommend contacting customer services to validate your address details at : 0330 333 9494 or subscriptions@theweek.co.uk. Once we have verified your address we can issue any replacements for missed issues. Many thanks, Emma

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About Science and Nature

Science and Nature Magazine is the monthly magazine packed with all the incredible information, amazing images and must-know facts that you would expect from the team behind The Week Junior — with extra wonder and marvels!

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+44(0)20 3890 3890

31-32 Alfred Place, London, Greater London, WC1E 7DP, United Kingdom

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