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Jules Verne Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jules-verne-ltd | Feefo

Displaying all 7,616 reviews

Tony Smith

Tring

9 months ago

Date of purchase: 09/09/2024

Highlights of the Douro

More reviews of this product (75)View product website

Good value for money. Crew very helpful and friendly. Good mix of time on the boat and trips off the boat.

Customer Experience

Jules Verne

9 months ago

Thank you for taking the time to leave us a 5-star review. We are truly delighted that you enjoyed your recent cruise with us and found the crew to be helpful and friendly. We hope you have many wonderful memories of your time away.

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Trusted Customer

9 months ago

Date of purchase: 09/02/2024

Kenya Safari Adventure: Big Five, Masai Mara & Lake Nakuru

More reviews of this product (35)View product website

Overall the itineary and accommodation and the guide/driver are first class no complaints. However arriving at Lake Nakuru because of water levels at the lake, flamingos dont go there any more but...

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Customer Experience

Jules Verne

9 months ago

Many thanks for your 5-star review following your recent tour to Kenya. We are thrilled to learn that overall, you enjoyed the itinerary and had excellent guides and drivers. Your feedback regarding Lake Nakuru, the great migration and your arrival at Aberdare Country Club has been noted and raised internally. We will certainly look into your comments further when future planning so thank you for bringing them to our attention. We do hope you have returned home with many life long memories and we hope to welcome you on to another tour soon.

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Trusted Customer

9 months ago

Date of purchase: 09/09/2024

Turkish Delights

More reviews of this product (31)View product website

A great trip, so much to see over three full days, just about kept up with the pace (I am in my 70’s). our tour guide was very knowledgeable Would have liked a ‘free’ day at the end to relax,...

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Customer Experience

Jules Verne

9 months ago

Thank you for taking the time to leave us a wonderful 5-star review! We are delighted that you enjoyed your time in Turkey and had a knowledgeable tour guide. Your suggestion to include a relaxing day at the end has been duly noted and we will certainly consider this for future tour planning. We hope you have many fond memories of your time away and we look forward to welcoming you on to another tour soon.

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Dr Jacqueline Watts

Oakwood, Enfield

9 months ago

Date of purchase: 09/09/2024

Turkish Delights

More reviews of this product (31)View product website

The sightseeing was too intensive. The hotel Arena was poor and just not of an acceptable standard. It was shabby, poorly located and depressing. There were some house keeping issues which were...

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Customer Experience

Jules Verne

9 months ago

Thank you for your review and recent email following your recent Turkish Delights tour. We are looking into you feedback further and a member of the customer experience team will be in touch shortly.

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Trusted Customer

9 months ago

Date of purchase: 09/09/2024

Venice & the Ducal Cities

More reviews of this product (23)View product website

Many changes in the itinerary from your brochure

Customer Experience

Jules Verne

9 months ago

Many thanks for your 5-star review. Any changes are communicated prior to our customers departure via email and our website also reflects the most up to date itinerary. We hope that despite this, you had a wonderful time in Venice.

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Alastair

Groomsport

9 months ago

Date of purchase: 08/31/2024

Aspects of the Azores

More reviews of this product (39)View product website

An excellent tour covering a lot of ground. Four very different islands, but always fascinating and with lovely friendly people. Our guides were great and knowledgeable. Our hotels were also first...

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Customer Experience

Jules Verne

9 months ago

Thank you for your wonderful 5-star review following your recent tour with us. We are delighted to hear that the guides were knowledgeable and you enjoyed the wonderful hotels. We will certainly look into your feedback regarding the flights and itinerary so thank you for highlighting this to us. We trust that you have returned home with many wonderful memories.

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Trusted Customer

9 months ago

Date of purchase: 08/31/2024

Grand Hotel on Lake Como

More reviews of this product (182)View product website

Well organised and our guide was very informative giving us lots of information about the area and its history.

Customer Experience

Jules Verne

9 months ago

Thank you for your kind comments and 5-star review! It's wonderful to hear you learnt a lot from the tour guide. We hope you came home with some happy memories!

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Trusted Customer

10 months ago

Date of purchase: 09/02/2024

Aspects of the Azores

More reviews of this product (39)View product website

Customer Experience

Jules Verne

9 months ago

Thank you for your 4-star rating!

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Trusted Customer

10 months ago

Date of purchase: 08/31/2024

India's Northern Heritage: Temples, Forts & Hill Stations

More reviews of this product (79)View product website

A fabulous and varied trip, I loved it. Great guides (although would have appreciated a better guide in Amritsar) and excellent drivers - our driver was a star :-) Nice hotels, great food,...

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Customer Experience

Jules Verne

9 months ago

Thank you for your 5-star review! It's so lovely to hear that you had a fabulous trip overall and enjoyed your time with the tour guides. Your feedback and suggestions have been passed to the relevant team for consideration. We hope you returned home with some amazing memories of your time in India!

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Jean

Edinburgh

10 months ago

Date of purchase: 08/31/2024

Grand Hotel on Lake Como

More reviews of this product (182)View product website

Lovely hotel, nice to have a return visit there with excellent service and friendly staff. Knowledgeable and enthusiastic guide enhanced the week. It was disappointing that one of the optional...

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Customer Experience

Jules Verne

9 months ago

Thank you for your lovely 5-star review! It's so great to hear you enjoyed your time at the hotel and your experience on a whole. We hope you returned home with some happy memories of your time on Lake Como!

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About Jules Verne

That sense of adventure to discover the world is at the heart of Jules Verne. Established in 1978, our innovative small group escorted tours offer authentic travel with a twist for people who love to see the world. Packed with special touches and little extras, our expert guides will show you the true character of each destination and take you beyond the norm, whether your chosen destination is closer to home or far-flung. Fully ABTA and ATOL bonded and winner of many travel awards, our expert staff organise every detail so you can book in complete confidence.

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020 3733 4022

96 Great Suffolk Street, London, Greater London, SE1 0BE, United Kingdom

Sri Lanka Splendours: Cultural Triangle to Coast

Tunisia's Ancient Cities: Carthage to El Djem

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