The purchase and delivery experience was fine. Unfortunatel;y the item quality (it was a silver necklace) was seriously lacking-- the recipient (it was a gift for a friend) told me the silver chain...
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Customer Services
JOY
6 years ago
Hello,
Thank you for getting in touch! Again, we are so sorry about this.
We have responded to your email. As mentioned in the email, we believe it to be the design of the necklace as we have compared all the ones we have in stock.
We look forward to hearing back from you.
JOY x
The gift was delivered by email on the right day, which was the essential part. I would have appreciated more flexibility in the amount given, rather than having to choose from prefixed sums. But...
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Customer Services
JOY
6 years ago
Hello,
Than you so much for giving us this feedback. This has been taken on board and in future there will be a confirmation email.
Have a lovely New Year- I hope it is filled with joy :)
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
