How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Journey Latin America Reviews

https://www.journeylatinamerica.com

EXCEPTIONAL

The UK's No.1 specialist in travel to Latin America creating award-winning holidays to every corner of the region for 40 years.

Service

4.9

/5

Product

4.8

/5

5

4

3

2

1

105

6

1

0

112

ratings over the past year

Displaying all 1,608 reviews

KE

Kenneth

Feefo Verified

GBR

3 months ago

What Kenneth said about Journey Latin America:

Excellent

Date of purchase: 01/15/2026

0

RA

Rachel

Feefo Verified

GBR

3 months ago

What Rachel said about Journey Latin America:

Birdwatching in Costa Rica

Constructing our ideal personal journey through Costa Rica took no time at all. It will be a fabulous holiday. Well done Kathryn

Date of purchase: 02/10/2026

0

Trusted Customer

Feefo Verified

3 months ago

Very helpful and efficient - thank you

Date of purchase: 01/09/2026

0

Trusted Customer

Feefo Verified

3 months ago

Great personal service

Maggie was really knowledgeable and helpful and promptly produced the initial itinerary in line with our requests. She accommodated our questions and changes again very promptly and feel very assured...

Date of purchase: 12/03/2025

0

ZO

Zoe

Feefo Verified

3 months ago

What Zoe said about Journey Latin America:

Helpful and informative pre-booking and booking experience

Date of purchase: 02/05/2026

0

Trusted Customer

Feefo Verified

3 months ago

Helpful and patient

Very helpful when planning our holiday.

Date of purchase: 01/16/2026

0

AL

Alexandra

Feefo Verified

GBR

4 months ago

What Alexandra said about Journey Latin America:

Excellent tailored service

Hannah was fantastic and I highly recommend her. She’d recently been to Guatemala so was able to speak first hand about some of the experiences we were considering. She was quick to respond, listened...

Date of purchase: 01/28/2026

0

Trusted Customer

Feefo Verified

4 months ago

Excellent and knowledgeable team

I highly recommend the knowledgable, helpful and well organised team at JLA. I travel a lot with lengthy and complex itineraries. I tend not to use agents for my rest of world trips but always use...

Date of purchase: 11/10/2025

0

Trusted Customer

Feefo Verified

4 months ago

Really great!!

Outstanding service-all our requests were carefully listened to by Carrie, the itinerary created was fantastic with smooth and easy flights and transfers. Excellent info pack, great comms and support...

Date of purchase: 01/27/2026

0

Trusted Customer

Feefo Verified

4 months ago

Made the booking an easy decision

Responsive, sympathetic to our needs and ideas, worked with our budget, shared ideas and advice, professional presentation of travel itinerary, made the booking an easy decision.

Date of purchase: 01/13/2026

0

Not received a review invite?

View all media (204)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

View 2 more badges

These badges verify that Journey Latin America’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

See other badges

Why trust Feefo reviews?

Learn more about Feefo