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Joplings Property Consultants Reviews | Customer Service Reviews for https://www.feefo.com/reviews/joplings | Feefo

Displaying all 9 reviews

Trusted Customer

6 years ago

Courteous, helpful - and interested!

We are so grateful for the outstanding service we received from Joplings sales team Vicky and Alana at Ripon. They listened carefully to what we had to say with regard to selling our house, and with...

Vicky

Joplings Property Consultants

6 years ago

Good afternoon Thank you for your lovely feedback. From the commencement of your sale, we knew that we had to keep to a tight timescale and we did try our very best to keep everything progressing forward to achieve completion, for you and your purchasers. It was a very difficult and stressful time for you all and any help we were able to give to ease the burden, we were certainly happy to provide. We wish you all the very best for the future, your travels and your new home. We would love to hear from you when you have settled in. Kind regards Vicky and Alana

Trusted Customer

6 years ago

Poor communication and would not use them

Very poor communication and we found at times bit rude. I am not sure it was because we were only buyers and not sellers. I would not use them even as a seller in the future.

Vicky

Joplings Property Consultants

6 years ago

Good afternoon We were very surprised by your feedback regarding your purchase of your new home and can only apologise if you felt that we did not communicate or help you, during your purchase. We take all feedback very seriously. A purchaser is definitely as important as a buyer to Joplings, as without both, a sale of a property or finding a client a new home, is not able to happen. This was as you understood, a purchase which needed to work to a particular timescale and Joplings tried to help with communication between yourselves, the solicitors and our Vendors at all times to keep your purchase progressing to completion.If you would like to pop into our office or email me directly, I would be happy to discuss your feedback further. Kind regards Vicky

Trusted Customer

6 years ago

Professional friendly and genuine

Vicky

Joplings Property Consultants

6 years ago

Good morning Thank you for your review. Alana and myself hope that you are happy in your new home. Please call in and let us both know how you are getting on. Kind regards Vicky

Trusted Customer

6 years ago

What Trusted Customer said about Joplings Property Consultants:

Professional, helpful surveyors.

Used Joplings to carry out a homebuyer's survey on a newly renovated property. The surveyor was extremely helpful on the telephone beforehand explaining what would have been checked by building...

Vicky

Joplings Property Consultants

6 years ago

Good morning Thank you for your feedback, it is greatly appreciated. We hope you are settled in your new home. If you are planning any changes or alterations to the property in the future our architectural team would be happy to discuss any future work you may look to undertake. Kind regards Michael

Trusted Customer

Dishforth

7 years ago

What Trusted Customer said about Joplings Property Consultants:

Very friendly and professional service. Explained everything very well. Pleasure to deal with. 5*

Vicky

Joplings Property Consultants

7 years ago

Thank you for your 5* recommendation. It was great to see the changes you had made to your new property to turn it into a lovely home.

Kind regards

Vicky

Trusted Customer

7 years ago

Excellent service. We would recommend the team at Ripon.

We bought a property which was sold by Joplings in Ripon, and couldn't fault their service. Excellent communications throughout [the vendor was in New Zealand, so it was not straightforward].There...

Vicky

Joplings Property Consultants

7 years ago

Thank you for leaving us a wonderful review. I can't wait for an invite to see your new home transformed.

Kind regards Vicky

Trusted Customer

7 years ago

Thank you Vicky You might have to wait quite some time for the complete transformation !!!! .... But do call any time to see the new roof and kitchen... Its very much work in progress. Helen

Vicky

Joplings Property Consultants

7 years ago

It all sounds very exciting! It also sounds like you're doing it all in one go!

Trusted Customer

7 years ago

What Trusted Customer said about Joplings Property Consultants:

would recommend Joplings without hesitation as they were so professional an

They did everything excellently

Vicky

Joplings Property Consultants

7 years ago

Thank you for your 5* recommendation. We're very grateful that you have taken the time to leave us a review.

Kind regards Vicky

Trusted Customer

7 years ago

What Trusted Customer said about Joplings Property Consultants:

Wonderful customer service

Joplings staff are wonderful. They make the whole process easy and are all friendly and understanding women. I'd definitely use them every time.

Vicky

Joplings Property Consultants

7 years ago

Thank you for taking the time to leave us a review. We are very grateful. We are always here if you want help with your new property search.

Trusted Customer

7 years ago

Excellent service throughout!

Joplings thought of different ways using Facebook etc to market our home. Being a local company but part of a big network of other agents helped our purchase as we were moving away. Thank you...

Vicky

Joplings Property Consultants

7 years ago

Thank you for leaving us a review and a recommendation. It's great to hear good feedback regarding The Guild of Property Professionals network.

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