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Jolliman Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jolliman-essentials-ltd | Feefo

Displaying all 316 reviews

Paul Kimber

Abingdon

5 months ago

Date of purchase: 01/16/2025

What Paul Kimber said about Jolliman:

Jolliman delivery farce

Quite rubbish - thought I was being defrauded by amazon - the deliveryman didnt even ring my doorbell even though I was the other side of the door - poor communication and lack of transparancy with...

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Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for taking the time to leave us a review, however this has been discussed over emails with yourself, we did on several occasions try to call you and emails was exchanged, you had a dispatch email confirming the URL tracking link for amazon delivery, we explained this over the communication of emails, if you wish to discuss this again in further detail please give us a call on 0303 031 0320. Kind Regards Jolliman Careteam

Product reviews

Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for taking the time to leave us a review, however this has been discussed over emails with yourself, we did on several occasions try to call you we did speak with a gentleman who said he was your father he said he would get you to give us a call, but no returned call, emails was exchanged, you had a dispatch email confirming the URL tracking link for amazon delivery, we explained this over the communication of emails, we also apologised on behalf of amazon, and your complaint was logged with a manager, if you wish to discuss this again in further detail please give us a call on 0303 031 0320. Kind Regards Jolliman Careteam

Terence Adams

Birmingham

5 months ago

Date of purchase: 01/16/2025

What Terence Adams said about Jolliman:

Slow delivery

Could be better

Product reviews

Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for your feedback. We're glad to hear you’re happy with the shoes and the price, but we’re sorry that the delivery took longer than expected. We always strive to fulfill orders as quickly as possible, and we regret any inconvenience caused by the delay. Your comments are valuable to us, and we will review our stock and delivery processes to improve our service. If there's anything else we can assist you with, please don't hesitate to reach out. Kind Regards Jolliman Care Team

Trusted Customer

5 months ago

Date of purchase: 01/14/2025

Service was very good, but there was a duplicate order, but this was solved before it was despatched.

Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for your feedback. We're glad to hear that the service was good and that we were able to resolve the duplicate order before it was dispatched. We appreciate your understanding, and if you need any further assistance, don’t hesitate to reach out. Kind Regards Jolliman Care Team

Product reviews

Trusted Customer

5 months ago

Date of purchase: 01/16/2025

Pretty good

Pretty good, only now have been made aware of you.

Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for your review. We're glad to hear you're pleased with your experience so far. We're happy to have you with us now, We look forward to serving you again in the future. Kind Regards Jolliman Care team

Product reviews

Peter Littleford

Milton Keynes

5 months ago

Date of purchase: 01/16/2025

What Peter Littleford said about Jolliman:

Well-made goods delivered at a fair price.

I've normally been pleased with the service when I've needed to contact Jolliman and they have quickly responded to my query. Concerning this purchase, I was disappointed over the time taken to...

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Customer Service Team

Jolliman

5 months ago

Good Morning Peter Thank you for your feedback. We’re glad to hear that you’ve been pleased with our service in the past and that our team has been able to assist you promptly. However, we’re sorry to learn that the delivery time for your recent order didn’t meet your expectations. We truly appreciate your patience and understanding, and we’re constantly working to improve our processes to ensure a better experience in the future. If there's anything else we can assist you with, please don’t hesitate to reach out. Thank you for your continued support. Kind Regards Jolliman Care Team

Product reviews

Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for your kind feedback. We're delighted to hear that you find the shirt to be good value and comfortable to wear. Customer satisfaction is our top priority, and it's great to know we're meeting your expectations. We hope you continue to enjoy your purchase, and if you need anything else, we're always here to help. Kind Regards Jolliman Care Team

John Davison-Hayton

Gateshead tyne & wear

5 months ago

Date of purchase: 01/14/2025

What John Davison-Hayton said about Jolliman:

very poor this time

Customer Service Team

Jolliman

5 months ago

Good Afternoon , We're sorry to see that you’ve left a 2-star rating. Without much feedback, we’re unable to identify any specific issues, but we’d love the opportunity to understand your concerns and improve our service. I can see that your order was delivered within 5 days, but if there was anything unsatisfactory about your experience, please do let us know. we’re here to help. Kind Regards Jolliman Care Team

Product reviews

Peter Bond

5 months ago

Date of purchase: 01/16/2025

What Peter Bond said about Jolliman:

Great!

Product reviews

David Kyles

Edinburgh

5 months ago

Date of purchase: 01/14/2025

What David Kyles said about Jolliman:

Wanted 2 shirts - only 1 in stock.

Received a phone call to inform me of the stock shortage. I agreed to take 2 Red as there were no Blue available.

Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for your understanding. We appreciate your flexibility in choosing the red option when the blue was unavailable. We're sorry for any inconvenience caused by the stock shortage, and we're grateful for your patience. If you need anything else, feel free to reach out. Kind regards Jolliman Care Team

Product reviews

Trusted Customer

5 months ago

Date of purchase: 01/14/2025

Excellent service

The staff are very helpful and friendly when I called for query.

Customer Service Team

Jolliman

5 months ago

Good Morning, Thank you for your kind words. We're so glad to hear that our staff was able to assist you and make your experience a positive one. If you have any more questions or need help in the future, don't hesitate to reach out. We’re always here to help. Kind Regards Jolliman Care Team

Product reviews

Trusted Customer

5 months ago

Date of purchase: 01/14/2025

Delivery - five stars!

As previously said, the vests I ordered were sent out in such a record time that I wasn’t expecting the package! Brillianr service.

Customer Service Team

Jolliman

5 months ago

Good Afternoon, Thank you so much for your wonderful review, We’re so happy to hear that your husband loved the vest and that you were pleased with our fast service. We truly appreciate your kind words and your continued trust in us. We look forward to serving you again soon. Kind Regards Jolliman Care Team

Product reviews

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About Jolliman

Jolliman established in 1946 has become one of the leading mail-order companies supplying quality products at affordable prices. The company throughout 74 years trading has continued to be family owned and able to maintain the traditional values by rewarding their loyal customers with value for money and good quality clothing, whilst at the same time have continued to invest in operating systems to shape for another 50 years of good honest shopping. Jolliman our brand is our promise.

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0303 031 0320

177-181 Great Bridge Street, West Bromwich, West Midlands, B70 0DJ, United Kingdom

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Jolliman Reviews

BLACK 12 SLIP ON CASUAL SHOEMore reviews of this product (1)View product websiteAppalling delivery service and useless customer service - they don't listen to your complaint and don't call you back to offer any apology. I have used them for 5 years or more but will not be using...Read all

BLACK 10 EASI-FASTEN SMART CASUAL SHOESMore reviews of this product (2)View product websiteThe shoes are good as is the price but delivery was dreadfully slow. They must take orders when they don't have the stock to fulfil them.

GREY XL ARCTIC FLEECE LINED ZIP JUMPERMore reviews of this product (9)View product websiteAll was well done, it was delivered within the time stated, but the order was duplicated, but the second was stopped before despatch.

WHITE 10 Touch Fastening Leather TrainerMore reviews of this product (1)View product website

EXTRA WIDE DIABETIC SOCKSMore reviews of this product (7)View product website

RED L LYNDHURST LONG SLEEVE SHIRTMore reviews of this product (6)View product websiteFor the price, I think that this is a good value shirt, and comfortable to wear.

BURGUNDY ONE SIZE LUXURY BRACESMore reviews of this product (2)View product websiteA well made set of braces which have a c;lip as well as loops for buttrons on trousers. They'll do the job, which is all I want.

TAN 10 SUEDE MOCCASIN WOOL SLIPPERMore reviews of this product (2)View product websiteThe slippers are well made and comfortable to wear. They look as though they will be hard wearing, and I think are at a reasonable price. My only adverse comment is about the length of time for the...Read all

BROWN 12 LEATHER OXFORD SHOESMore reviews of this product (2)View product website

NAVY CHECK 8 LUXURY FULL SLIPPERS NAVY CHECKMore reviews of this product (3)View product website

RED XL LYNDHURST LONG SLEEVE SHIRTMore reviews of this product (6)View product websiteI like the shirt and ordered 1 Red and 1 Blue but I had to take 2 red ones as you had no blue in stock.

Sekonda Rose-Gold and Silver Dial Watch withMore reviews of this product (1)View product websiteVery nice and simple watch

WHITE XL SLEEVELESS VESTMore reviews of this product (5)View product websiteHad previously ordered one vest and my husband was so pleased with it that he asked me to order more. They came so quickly I wasn’t expecting them! Brilliant service - again. Thank you.

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