How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

John German Estate Agents Reviews

http://www.johngerman.co.uk/

EXCEPTIONAL

Service

4.9

237

259

ratings over the past year

Displaying all 2,694 reviews

Trusted Customer

Feefo Verified

3 months ago

Professional, friendly and reliable.

Professional throughout but not at the expense of customer focus. Individual staff members were really understanding and helped us navigate some really dark moments. The Completions Officer worked...

Trusted Customer

Feefo Verified

GBR

3 months ago

What Trusted Customer said about John German Estate Agents:

Slight mis communication at the beginning of our purchase but Chelsea and Jessica were both brilliant. Jessica helped immensely at the end when there was an issue and the problem was sorted within a...

Sarah Hill

John German Estate Agents

3 months ago

Thank you for your lovely Feefo review. We are glad that Chelsea and Jessica were brilliant for you , they take great pride in their work and want to give the best service as possible to help clients move into their new homes. We wish you all the very best for the future and look forward to working with you again, with kind regards Sarah Hill Area Sales Director .

Kimberley Smith

Feefo Verified

GBR

3 months ago

What Kimberley Smith said about John German Estate Agents:

Excellent

Professional, not too in your face and kept me updated during the sale, even though I’m not their client!

Trusted Customer

Feefo Verified

3 months ago

Customer service

Very good customer service from Vicky who kept us well informed and updated us with our move

Trusted Customer

Feefo Verified

4 months ago

Great service.

Always pleasant and efficient. Always available and always had, or found, the necessary information. Thank you.

Trusted Customer

Feefo Verified

4 months ago

Excellent service from start to finish. Great communication throughout. The best estate agent we have ever used. Thank you

Trusted Customer

Feefo Verified

4 months ago

Great

Excellent service throughout the team. If I needed to use an estate agent again I would definitely use John German. Professional and friendly! Answers queries immediately and keeps you informed

Trusted Customer

Feefo Verified

GBR

4 months ago

What Trusted Customer said about John German Estate Agents:

Easy to work with and well organised

Informative punctual Professional

Trusted Customer

Feefo Verified

4 months ago

All good

Everyone I dealt with was efficient and knew their job. Staff who showed me around properties were helpful and friendly.

Trusted Customer

Feefo Verified

4 months ago

Helpful and obliging

Regular updates, polite interactions, helpful and obliging .

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo