They are always patient and give you plenty of time to decide and provide great advice if required. There is never pressure to purchase, I often go into browse. I am extremely happy with my...
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Bruce
John Dick & Son
7 years ago
I am glad you are pleased with your chair. The John Sankey Alphonse chair is one of my favourites.
Product reviews
Date of purchase: 04/05/2018
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Trusted Customer
8 years ago
Very helpful and very friendly .
Gave very good advice on the table we purchased .
Would definitely shop there again and would highly recommend them
Bruce
John Dick & Son
7 years ago
It's great to hear you were pleased with the advice you received from the staff, is important to us to help our customers make the right choice. We look forward to seeing you again.
Product reviews
Date of purchase: 03/22/2018
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TC
Trusted Customer
Elderslie Renfrewshire
8 years ago
What Trusted Customer said about John Dick & Son:
From entering the store till we received our goods the staff couldn’t of been any more helpful ! Great service all round .
Bruce
John Dick & Son
8 years ago
Thank you for your positive feedback, always glad to hear that you were looked after from start to finish as we have great pride in our customer service.
They have been extremely helpful both in providing information over the phone visla email and then in the show room.
They have been very attentive to the customer requirements and very accommodating...
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Bruce
John Dick & Son
8 years ago
Thank you for the great score 5/5. We are so glad you are pleased with your new sofa it looks great. We all love the the rest of the furniture in the room as well, it looks like a 5* hotel. Our aim is to have happy customers, I hope we see you again soon.
Attentive and knowledgeable sales / showroom staff to assist in choosing product.
Efficient delivery - on time, as scheduled and delivery guys assembled product as required.
Bruce
John Dick & Son
8 years ago
Thank you for your comments, we are delighted to hear that you have received the service you are accustomed to. We aim to offer a personal and efficient service from purchase to delivery.
Date of purchase: 01/29/2018
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Trusted Customer
8 years ago
What Trusted Customer said about John Dick & Son:
Quality products delivered on time
Product reviews
Bruce
John Dick & Son
8 years ago
Thank you for your comments. We are delighted that you are pleased with your furniture, we strive to offer quality products within a reasonable time scale.
Excellent advice without sales pressure. Right down to arranging delivery and manouvering the furniture through our front door - nothing was too much trouble.
Bruce
John Dick & Son
8 years ago
Thank you for your positive comments, we are always pleased to hear from satisfied customers. We aim to provide a relaxed atmosphere and pleasant shopping experience and carry our personal service right through to delivery.
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Bruce
John Dick & Son
8 years ago
Lovely pictures, nice to see our furnishings in a home environment, thank you. We pride ourselves in sourcing unique and quality furniture at competitive prices.
It was a pleasure to style our new home with the help of Lynsey. She understood my taste and style from our first meeting. From then, every meeting was very exciting and productive as we looked over...
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Bruce
John Dick & Son
8 years ago
Moving to a new home can be one of the most stressful things you do in life and the thought of furnishing it also quite daunting to most!
It's very encouraging to know that we relieved some of the stress, made the experience a pleasure and that you appreciated the comfortable atmosphere.
Having our team of designers on board is a very valuable asset and making houses a home is our aim!
Thank you for sharing your experience!
Product reviews
Bruce
John Dick & Son
8 years ago
Quality of furnishings is very important to us alongside offering a varied and unusual selection of ranges.
Having used John Dick before, we knew their service levels were good. However, this time they exceeded our expectations. Having ordered our sofas, we had a delay in the work being done at the house....
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Bruce
John Dick & Son
8 years ago
Thank you for your feedback regarding our service, very nice to hear that clients are returning having had a positive experience in the past and that you found this to continue!
We pride ourselves in offering a personal service and in circumstances such as yours will always help as much as we can.
Spreading the word much appreciated, thank you!
Product reviews
Bruce
John Dick & Son
8 years ago
Isn't it a great feeling when friends and guests comment on your beloved new furniture!
We are pleased to know that you feel your sofas are good quality yet also competitively priced, this is very important to us and always what we are aiming for, thank you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
