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Joe Browns Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 633,247 reviews

Trusted Customer

Feefo Verified

16 years ago

I buy Joe Brown clothes for my two sons who live in Australia and they love…

I buy Joe Brown clothes for my two sons who live in Australia and they love them. Always something a little different, good quality, fair prices. Only had to send stuff back a couple of times which...

Trusted Customer

Feefo Verified

16 years ago

I love Joe Browns. I have been using them ever since they started but sadly I…

I love Joe Browns. I have been using them ever since they started but sadly I think they have increased their prices toooooo much!

Trusted Customer

16 years ago

I love Joe Browns. I have been using them ever since they started but sadly I think they have increased their prices toooooo much!

Trusted Customer

Feefo Verified

16 years ago

Never as good as it looks in the catalogue- poorer quality than I would expect.…

Never as good as it looks in the catalogue- poorer quality than I would expect. One top I got repeatedly goes at the seams.

Joe Browns

16 years ago

Thank you for sending us your comments re your order placed with Joe Browns. We were disappointed to see that the dress sisi not come to expectations and that the cut was unflattering. I have passed your comments on to the buying teams, who when we get complaints use the information on buying for future seasons, to try and ensure we offer styles our customers like. If you had a top, or any item that repeatedly split at the seams we would like you to send it back, we can then refund you or exchange the item, and also take the issue up with the manufacturer. Again thanks for your useful comments, and I hope you have a great Summer. Kind regards Tony Brown

Trusted Customer

Feefo Verified

16 years ago

Enjoy going through the catalogues on line. Always find a bargain in the sales which…

Enjoy going through the catalogues on line. Always find a bargain in the sales which is a plus. Regular prices sometimes are a bit pricey but if you like something..then you just have to go for it!...

Trusted Customer

Feefo Verified

16 years ago

Great prices, overall good quality clothes, fast shipping.

Trusted Customer

Feefo Verified

16 years ago

love the clothes the quality etc. Wish some of it were a little cheaper but…

love the clothes the quality etc. Wish some of it were a little cheaper but then you do get great stuff. Would be good to see more fiar trade items too.

Trusted Customer

Feefo Verified

16 years ago

Great store with lots of variety and great value

Trusted Customer

Feefo Verified

16 years ago

generally good products ..items like the Awesome Trackie Shorts Navy ..quite poor cut..did not look…

generally good products ..items like the Awesome Trackie Shorts Navy ..quite poor cut..did not look like item on website..

Trusted Customer

16 years ago

generally good products ..items like the Awesome Trackie Shorts Navy ..quite poor cut..did not look like item on website..

Joe Browns

16 years ago

Thank you for taking the time to send your comments re the order you placed with Joe Browns. We were disappointed to see that the trackie shorts were not up to expectation due to the poor cut and not looking like their image on screen. I have passed your comments through to our QC team, who are now checking the fit and how the image compares to the item. Where we get images that are wrong we re shoot the image, the website can be updated quickley, but the catalogue would need to wait for the next print run.We are then talking to the manufacturer to see if there is a pattern fault, so thanks for your comments. Kind regards Tony Brown

Trusted Customer

Feefo Verified

16 years ago

Slow to despatch compared to other, similar selelrs online but otherwise excellent.

Trusted Customer

16 years ago

Slow to despatch compared to other, similar selelrs online but otherwise excellent.

Joe Browns

16 years ago

Thank you for taking the time to send us your comments re the order you placed with joe Browns. From your comments we apologise for your delivery taking longer than normal. If the item is in stock our deliveries normaly arrive within 2-4 days after receiving the order. We are always lookinfg at ways of improving this. The tee being 2 sizes out will be a manufacturing error where the barment has the wron sized labels in, and bag labels are wrong.If you return this to us we will refund your account or if you require exchange the item. Please contact the call centre and we will send a pre paid slip so that you can return this free of charge. Again thanks for youer comments and sorry for the incorrect fit of the tee. Kind regards Tony Brown

Trusted Customer

Feefo Verified

16 years ago