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Jigsaw Reviews

http://www.jigsaw-online.com
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ratings over the past year

Jigsaw is no longer an active Feefo customer
Displaying all 72,494 reviews
Trusted Customer
14 years ago
Date of purchase: 11/08/2010
Misleading product description
Misleading product description
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Jigsaw Online
Jigsaw
14 years ago
George, the last thing we'd want is for an experience with us to affect a marriage, I'm terribly sorry to learn this. I'll take your feedback and pass it onto our content and product teams to ensure our descriptions are as accurate as possible, I can only apologise if you felt misled. I'll get one of my team to contact you to see how we can turn the embarrassment into extra appreciation from your wife. Please expect an email or a call from Jigsaw. Jane Aitken eCommerce Operations Manager
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Trusted Customer
14 years ago
Date of purchase: 11/30/2010
arrived quickly and beautifully wrapped as usual
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Trusted Customer
14 years ago
Date of purchase: 11/13/2010
Service was excellent. I had a querey and Jigsaw rang me back within an hour.…
Service was excellent. I had a querey and Jigsaw rang me back within an hour. one of the best online.
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Trusted Customer
14 years ago
Date of purchase: 11/27/2010
Good but wanted to order some socks recently but as the postage was 33% of…
Good but wanted to order some socks recently but as the postage was 33% of the cost of the socks I didn't bother - maybe for smaller items the cost of postage could be reduced?
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Trusted Customer
14 years ago
Date of purchase: 11/19/2010
Easy to use website, delivery as promised.
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Trusted Customer
14 years ago
Date of purchase: 11/15/2010
The parcel arrived in good time and was beautifully wrapped
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Trusted Customer
14 years ago
Date of purchase: 11/19/2010
I am always very pleased with the service. It comes beautifully packed and all returns are…
I am always very pleased with the service. It comes beautifully packed and all returns are dealt with very quickly. I do find it expensive though to pay for delivery and returns
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Trusted Customer
14 years ago
Date of purchase: 11/23/2010
Fast and efficient service. Goods arrives nicely packaged. Clear instructions made returning items easy.
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Trusted Customer
14 years ago
Date of purchase: 11/29/2010
Good service, better range of items online than in store
Good service, better range of items online than in store
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Jigsaw Online
Jigsaw
14 years ago
I'm delighted to receive your positive feedback for our online shop, thank you. Although, I'm also sorry to hear the product sizing wasn't great for you. We try to include clear sizing details on all of our products. I'll forward this onto our product team to ensure they're made aware of your feedback and we’ll see if the information could be further improved on our site. Jane Aitken eCommerce Operations Manager
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Trusted Customer
14 years ago
Date of purchase: 11/23/2010
Speedy and efficient
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About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.
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020 8392 5603
Robinson Webster (Holdings) Limited, 159 Mortlake Road, Kew, Surrey, Surrey, TW9 4AW, United Kingdom
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About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.