Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Jigsaw is no longer an active Feefo customer
Displaying all 72,494 reviews
Trusted Customer
14 years ago
Date of purchase: 11/10/2010
Very efficient and prompt service
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 11/29/2010
Very efficient service
0
Share
Trusted Customer
14 years ago
Date of purchase: 11/21/2010
Your request has reminded me that this order never arrived. I will be following it…
Your request has reminded me that this order never arrived. I will be following it up now
Merchant Logo
Jigsaw Online
Jigsaw
14 years ago
Mary, I'm ever so sorry you never received your order. This was shipped on the 22nd of November, but I've checked your tracking reference and it's apparently been returned to sender, although we havent had this back at our warehouse as yet. I'll be following this up with Royal Mail to see where this went wrong. I'll get one of my team to email the details across for your information and you can discuss how you'd like to proceed as we can issue a refund, an exchange or see if you'd still like the same items. Please expect contact from Jigsaw shortly. Jane Aitken eCommerce Operations Manager
0
Share
Trusted Customer
14 years ago
Date of purchase: 11/22/2010
Given the price of the coat i was a bit annoyed to see that you…
Given the price of the coat i was a bit annoyed to see that you charged postage as most online companys would waive this for items over GBP100 or so.
Product reviews
0
Share
Trusted Customer
14 years ago
Date of purchase: 11/02/2010
Website is well designed so items are easy to find and there's lots of different…
Website is well designed so items are easy to find and there's lots of different images and information available, easy to purchase and amazing fast delivery, plus the garments are always beautifully...

Read all
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 11/17/2010
ok but size was wrong
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 11/08/2010
On the whole I find Jigsaw online to be excellent. The only negative comment I…
On the whole I find Jigsaw online to be excellent. The only negative comment I would make is that, unlike most over ecommerce sites, you have to pay when posting back a return.
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 11/11/2010
Quick delivery
Quick delivery
Trusted Customer
14 years ago
Good selection of clothes. Well packaged and prompt delivery.
Product reviews
0
Share
Trusted Customer
14 years ago
Date of purchase: 11/02/2010
Simple & straight forward website to use Delivery was very efficient.
Simple & straight forward website to use Delivery was very efficient.
Product reviews

0
Share
Trusted Customer
14 years ago
Date of purchase: 11/07/2010
I think Jigsaw Online is fantastic. I use it so often that I've gotten to know…
I think Jigsaw Online is fantastic. I use it so often that I've gotten to know my postman very well indeed since he is always knocking on my door. It has become a joke between us as he accuses me of...

Read all
Product reviews

0
Share
About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.
Read all
Robinson Webster (Holdings) Limited, 159 Mortlake Road, Kew, Surrey, Surrey, TW9 4AW, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Jigsaw
Jigsaw was founded by John Robinson in 1970 on the principal of bringing elevated design to the British High Street. Inspired by trips to Japan and designers such as Yohji Yamamoto, Comme de Garcon and Issey Mikaye, John brought the concept of Japanese design to London adding a unique British eccentric twist. He opened iconic stores, offering cutting-edge unique collections and pioneered the concept of bringing a luxury store environment to local High Streets. 50 years on Jigsaw is still known for collaborating with renowned architects, upcoming photographers and artisan mills, makers and creators to create the finest quality collections.