Gemstones are ALWAYS much, much smaller than they make them look on television
Product reviews
Jewellery Maker
JewelleryMaker
12 years ago
Thank you for your feedback. We really do apologise that this was not up to the standard we expect to send out to our customers. Further to our conversation today we have now resolved this for you.
Once again thank you for being in contact with us.
Lora - Help Team
www.gemporia.com
Slow delivery, often out of stock items, expensive, have had very poor quality gemstones
Jewellery Maker
JewelleryMaker
12 years ago
Thank you for your feedback. Our delivery times for our UK customers vary depending on the delivery service you require. With Standard delivery, the order will arrive between 4 - 6 working days, and with premium delivery this would be between 2 - 3 working days. We always aim to deliver between the specified time frames. We appreciate your feedback and this has been passed on to the relevant department. If you return the items to us that you are not happy with within our 30 day money back guarantee time frame, and we will be happy to offer a refund.
Was disappointed a week ago when I ordered some items (online) and when I checked for confirmation email there wasn't any. When I telephoned I was told the payment had not gone through. I had not had...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website