Have lodged a complaint in August and still no resolution. Past from pillar to post. No one taking responsibility. So such for excellent customer service!
Thank you very much for taking the time to give us your feedback - we really appreciate it.
We're delighted to hear that you had a great holiday and we really hope we can welcome you back as a customer again in the near future.
We aim to provide holidays that all our customers will be happy with.
Kind Regards
Jetline Team.
As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.