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Jet2.com Limited Reviews

Rated
Excellent
Service
4.5
/5

5

4

3

2

1

150

26

7

7

11

201

ratings over the past year

Displaying all 3,103 reviews
Trusted Customer
8 months ago
Date of purchase: 10/16/2024
simple to book
Nicolette first class very helpful and polite.
WW
William Wardrop
8 months ago
Date of purchase: 12/22/2023
Trusted Customer
8 months ago
Date of purchase: 10/14/2024
Great - except for constant emails
I really like Jet2 and their airport, resort staff are friendly & helpful. The only thing I HATE about Jet2 is their constant emails. All I want is relevant updates not daily harassment messages to...

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Trusted Customer
8 months ago
Date of purchase: 10/12/2024
Perfect what you see is what you get
Great value and service very helpful and accommodating I flew on my own for the first time and the information I was given and the updates made me feel safe and secure and there was always someone...

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Trusted Customer
8 months ago
Date of purchase: 09/16/2024
Could not and still cannot enter my booking using google search engine. Conesquently I have had use family members computers .mobiles etc for everything I have needed from Booking onwards
AD
Anthony Dooley
FLINT
8 months ago
Date of purchase: 10/09/2024
What Anthony Dooley said about Jet2.com Limited:
Cancelled flight still showing in my Jet2 account
I have requested a refund of £161 for a cancelled flight to Majorca dated 22/023/2025 Booking reference 3SJL2P flight LS3252 from Liverpool to Majorca a it has been withdrawn. However I've not yet...

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KD
Kathleen Dewitt
Wigan
8 months ago
Date of purchase: 10/10/2024
What Kathleen Dewitt said about Jet2.com Limited:
Experience withJet2 at Liverpool aiport
Mostly very good. Disabled Assistance at Liverpool airport requires a lot of improvements and more staff to help disabled passengers to avoid long waiting times especially when leaving plane on...

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VN
Victoria Nearchou
Cheshunt
8 months ago
Date of purchase: 10/05/2024
What Victoria Nearchou said about Jet2.com Limited:
Best airline
Great service friendly staff always so helpful
CE
Carron Evans
Birmingham
9 months ago
Date of purchase: 08/24/2024
What Carron Evans said about Jet2.com Limited:
Compliment and complaint relates to inbound flight
Great outbound flight and i would like to acknoweledge these 3 cabin crew members jess, joy and liberty these ladies were outstanding in their care, customer service and everything else in general...

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Trusted Customer
9 months ago
Date of purchase: 09/26/2024
Flight only
Service good ,baggage and seat reservation cost high basic cost of flight good,
About Jet2.com Limited
The award-winning airline Jet2.com offers friendly low fares to over 50 sun, city and ski destinations from ten UK bases: Leeds Bradford, Manchester, East Midlands, Newcastle, Birmingham, Edinburgh, Glasgow, Belfast International, Bristol and London Stansted. We offer great flight times, zero credit card fees and allocated seats as standard, along with our famously friendly service. It’s no wonder Jet2.com was named Best Airline – UK and Best Low-Cost Airline - Europe at the TripAdvisor Travellers’ Choice Awards. Have a lovely flight!
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Low Fare Finder House, Yeadon, West Yorkshire, LS19 7TU, United Kingdom
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About Jet2.com Limited
The award-winning airline Jet2.com offers friendly low fares to over 50 sun, city and ski destinations from ten UK bases: Leeds Bradford, Manchester, East Midlands, Newcastle, Birmingham, Edinburgh, Glasgow, Belfast International, Bristol and London Stansted. We offer great flight times, zero credit card fees and allocated seats as standard, along with our famously friendly service. It’s no wonder Jet2.com was named Best Airline – UK and Best Low-Cost Airline - Europe at the TripAdvisor Travellers’ Choice Awards. Have a lovely flight!