Very good website, easy ordering and quick delivery of full order - well done.
Would like to see some discount for returning customers or bulk/multiple product purchases
Fleur
JDP
5 years ago
Thank you for your feedback. We are always reviewing our website function and your suggestions are appreciated.
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DC
David Corbett
Feefo Verified
Malvern
5 years ago
What David Corbett said about JDP:
Excellent. Competitive prices and great service. Recommended.
Fleur
JDP
5 years ago
Thank you for your feedback, this is appreciated.
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GB
Glenn Burgin
Feefo Verified
5 years ago
What Glenn Burgin said about JDP:
Top service , fast delivery
Top service
Fleur
JDP
5 years ago
Thank you for your kind feedback.
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Trusted Customer
Feefo Verified
5 years ago
Not good.
I am still waiting for my order with no delivery date available. Yet I received an email telling me my order was on the way with an expected delivery date of before 07 June. Clearly this is just a...
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Fleur
JDP
5 years ago
I am very sorry that our service has not met our normally high standards. We will investigate and be in touch with you with an update.
Trusted Customer
5 years ago
I apologise for getting the date wrong it should have been 07 July not June. As luck would have it I received the order on 14 July a few hours after writing my review.
I am a bit happier with your service but my original comment that I received an email confirming my order was on its way with a delivery date not later than 07July when this was simply not true still stands.
When I phoned to check the status on 07 July I discovered the supplier to your local depot did not have it in stock so the local depot could not say when it would be available. This contradicted your email message and I should have been told this without asking.
On a more positive note my phone calls to the main and local offices were answered immediately and staff responded in a friendly and helpful manner.
Thank you for responding to my comments and I am prepared to change the review to 3 stars as 1 star is probably too harsh but reflected how I felt at the time.
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DJ
Dave Joy
Feefo Verified
Bicester
5 years ago
What Dave Joy said about JDP:
Straightforward ordering and delivery
Very easy process from ordering the products to sorting the delivery. Quick process and delivered on the advised date which was useful as it went to a 3rd party
Fleur
JDP
5 years ago
Thank you for your kind review.
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CP
Christopher Page
Feefo Verified
Lewes
5 years ago
What Christopher Page said about JDP:
Can't fault them , very professional.
Excellent company to deal with, great price and very fast delivery. Can't rate them highly enough. I will definitely be using them again.
Fleur
JDP
5 years ago
Thank you for your generous review.
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MS
Michael Scudamore
Feefo Verified
5 years ago
What Michael Scudamore said about JDP:
Not great
Still haven’t received my delivery which was meant to arrive last Wednesday, delivery company impossible to get hold of
Fleur
JDP
5 years ago
Very sorry to hear that you are having problems with the delivery company. This is not what we want for our customers. We will investigate and respond to you today.
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Trusted Customer
Feefo Verified
5 years ago
Good service, prompt delivery.would recommend them.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
