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James Villas Reviews | Customer Service Reviews for https://www.feefo.com/reviews/james-villa-holidays-limited | Feefo

Displaying all 682 reviews

Trusted Customer

2 years ago

Date of purchase: 06/24/2023

Great customer services

Andrew

2 years ago

Date of purchase: 06/22/2023

What Andrew said about James Villas:

Good Service.

Easy to use website. Well laid out. When I spoke to agent they were very helpful and quickly contacted the owners to confirm our booking. Replied with an easy to see e-mail which contained all the...

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James Villas

2 years ago

Thank you for taking the time to leave a review. We are really pleased that you have had such a positive experience with us and that our agent was able to help with the booking process to make it smooth. I be sure to pass your feedback on and wishing you a happy holiday.

Trusted Customer

2 years ago

Date of purchase: 06/21/2023

Have used them for years and they are usually good quality villas.

Did it all myself online which was simple. The site is a bit slow and may need updating.

James Villas

2 years ago

Thankyou for your feedback regarding the website. I am glad you found our booking process simple and I will pass on your comments to the IT team as we aim to give our customer's the best experience whilst using our website.

Sarah

2 years ago

Date of purchase: 06/18/2023

What Sarah said about James Villas:

The Service I received was outstanding today. The customer service representative was very helpful and even phone me regarding a problem I encountered on the web page.

Colin

2 years ago

Date of purchase: 06/13/2023

What Colin said about James Villas:

Sunny and full of refulgence

Everything....

James Villas

2 years ago

We are pleased to hear that you had a lovely holiday.

Gill

Oxford

2 years ago

Date of purchase: 06/13/2023

What Gill said about James Villas:

Great company to book a holiday villa with.

We have been travelling with Janes Villas for a great many years!! ALWAYS first class service, just as it was this year!! Was a bit disappointed that they no longer book car hire though. Did have a...

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James Villas

2 years ago

Thank you for your continued loyalty and custom! We aim to offer a high level of customer service and I am pleased to hear that this has been achieved. We understand the frustration and inconvenience caused by no longer offering extras, however a decision has been made to solely focus on increasing our portfolio of villas. We look forward to welcoming you back on holiday again soon.

Linda

Sevenoaks

2 years ago

Date of purchase: 06/14/2023

What Linda said about James Villas:

Staff are friendly and helpful. Telephone answered promptly and appropriate action taken.

James Villas

2 years ago

Thank you for your kind comments. We are happy to hear that our team were friendly and on hand to help where required as offering a high level of customer service is extremely important to us.

Trusted Customer

2 years ago

Date of purchase: 06/13/2023

Consistently good service and ‘product’.

Rapid response, knowledgeable, helpful and holiday sorted within 48 hrs. I have used James Villas a number of times.

Jeannie

2 years ago

Date of purchase: 06/13/2023

What Jeannie said about James Villas:

Great booking process.

Easy to book.

Darshan

London

2 years ago

Date of purchase: 06/13/2023

What Darshan said about James Villas:

Thank you James villas for your help

Very helpful staff, Lily and Conor went above and beyond as I'm a very indecisive guy 👍🏾

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About James Villas

You know that ‘wow’ feeling you get when you open your villa door? That’s what we specialise in. We find quality villas in great holiday locations, all across the Mediterranean, beachside to countryside. From rural and rustic to modern and stylish, there’s a villa that will deliver on whatever you’re looking for. And we’ve got over 3000 villas in more than 60 destinations, so there’s plenty of choice. All that, and our team are on hand 24/7 to lend a hand should you need it. So the villa might be all yours, but you’re not on your own.

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20/20 Business Park, St Leonards Road, Maidstone, Kent, ME16 0LS, United Kingdom