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James Alexander Clothing Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

4 years ago

Returns are expensive

Item was returned promptly and whilst the basic cost was refunded I am very unhappy that return postage was not refunded.

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer,We are very sorry to hear that the Mohair Shrug was not suitable for your relative. I am pleased to confirm that the return has been received and your refund processed. Our new spring collection will be launched at the end of March, so we hope you may find something more suitable in our new collection. Should you require any further assistance, please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.ukKind regardsCustomer Services

Product reviews

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer,We are very sorry to hear that the Mohair Shrug was not suitable for your relative. I am pleased to confirm that the return has been received and your refund processed. Our new spring collection will be launched at the end of March, so we hope you may find something more suitable in our new collection. Should you require any further assistance, please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.ukKind regardsCustomer Services

Date of purchase: 01/22/2022

1

Trusted Customer

Feefo Verified

4 years ago

Go down a s size if unsure.

I should have bought a small rather than a medium size pullover.. The sizing is generous. Great colour,soft and warm.

Product reviews

Date of purchase: 01/18/2022

1

Trusted Customer

Feefo Verified

4 years ago

Very good quality !

Beautifully made

Date of purchase: 01/19/2022

1

Trusted Customer

Feefo Verified

4 years ago

Quick delivery and met my expectations.

Product reviews

Date of purchase: 01/17/2022

1

Trusted Customer

Feefo Verified

4 years ago

Absolutely perfect!

The baby alpaca gilet is exactly what I wanted and was accurately represented in the photos. The colour was the same and the lady on the phone helped me to choose the right size.

Product reviews

Date of purchase: 01/22/2022

1

MH

Mrs Hole

Feefo Verified

4 years ago

What Mrs Hole said about James Alexander Clothing:

The clothing items fit into my lifestyle and are a pleasure to own

The clothing is different and desirable

Product reviews

Date of purchase: 01/14/2022

1

Trusted Customer

Feefo Verified

4 years ago

I sent this too short, too narrow and too thin gilet back on 4/02/22 and you received it on 9/02/22. Still no refund so this is my mark for this supposedly luxury item that was meant to be a...

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer,We are very sorry to hear that the alpaca gilet was not suitable for your wife. I can confirm that your refund was processed on 16th February. Please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future. Kind regardsCustomer Services

Product reviews

Fay

James Alexander Clothing

4 years ago

Dear Valued Customer, We are very sorry to hear that the alpaca gilet was not suitable for your wife. I can confirm that your refund was processed on 16th February. Please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future. Kind regards Customer Services

Date of purchase: 01/23/2022

1

Trusted Customer

Feefo Verified

4 years ago

Great company

Great service lovely girls when phone your order

Product reviews

Date of purchase: 01/21/2022

1

MW

Mrs Watson

Feefo Verified

4 years ago

What Mrs Watson said about James Alexander Clothing:

Excellent

Excellent service. Could be improved with free postage.

Product reviews

Date of purchase: 01/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

Great quality

Yes excellent quality excellent service

Product reviews

Date of purchase: 01/08/2022

0

James Alexander Clothing Reviews

Mohair ShrugMore reviews of this product (7)View product websiteItem did not seem good value for money. It was bought on behalf of an elderly relative who liked the picture but it was returned when it disappointed her.

YASHINO ZIP NECKMore reviews of this product (1)View product websiteGreat texture and colour but sleeves rather too long.

Liberty Print Silk ScarfMore reviews of this product (7)View product websiteScarves of excellent quality.

Alpaca Moss Stitch GiletMore reviews of this product (34)View product websiteGreat service and an excellent product!

TWILL SILK SHIRTMore reviews of this product (1)View product websiteVery attractive pattern and good fit

Alpaca Moss Stitch GiletMore reviews of this product (34)View product websiteAlready stated my reasons.

ALPACA BRUSHED SCARFMore reviews of this product (3)View product websiteGreat customer service lovely staff

Ladies Sheepskin SlippersMore reviews of this product (11)View product websiteBeautiful product - a pleasure to wear.

PATTERNED TROUSERSMore reviews of this product (1)View product websiteLove them good quality but slightly on the small side close fitting

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