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JS Travel Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jade-stanley-ltd | Feefo

Displaying all 1,765 reviews

Trusted Customer

3 hours ago

Date of purchase: 07/04/2025

Very helpful

I rang to ask some questions, very nice man on the phone answered my questions and reassured me with what I was asking. After asking me some questions I got a good price insurance for my 2 week...

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Chris Hollingsworth

JS Travel Insurance

2 hours ago

Thank you for taking the time to leave your comments, and glad I was able to help with your enquiries and provide you with a policy. Regards Chris Hollingsworth JS Travel Insurance

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Ffion Lewis

Cardiff

21 hours ago

Date of purchase: 07/07/2025

Chris Hollingsworth

JS Travel Insurance

9 hours ago

Thank You

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Alison Gillon

Edinburgh

6 days ago

Date of purchase: 07/01/2025

What Alison Gillon said about JS Travel Insurance:

Karate and travel insurance

Used both online and phone service as I had a query. Online simple and easy to use. Phone service, knowledgeable and very helpful.

Chris Hollingsworth

JS Travel Insurance

6 days ago

Dear Alison Thank you for taking the time to leave your comments and feedback. This is very much appreciated. Regards Chris Hollingsworth JS Travel Insurance

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Tim Brears

6 days ago

Date of purchase: 07/01/2025

Chris Hollingsworth

JS Travel Insurance

6 days ago

Thank you

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Trusted Customer

8 days ago

Date of purchase: 07/01/2025

Good Experience

Excellent Service and helpful staff

Chris Hollingsworth

JS Travel Insurance

8 days ago

Thank you

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Trusted Customer

13 days ago

Date of purchase: 06/23/2025

Good but mobile functionality could be better

Only thing I would suggest changing is allowing mobile users to select multiple destinations (eg Europe, or Worldwide)

Chris Hollingsworth

JS Travel Insurance

13 days ago

Thank you for your feedback. We are currently reviewing the design of our mobile site. Regards Chris Hollingasworth JS Travel Insurance

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Trusted Customer

20 days ago

Date of purchase: 06/11/2025

Great to speak with a human being. And a polite gentleman who remembered me from previous purchase too. Quick and efficient

Chris Hollingsworth

JS Travel Insurance

20 days ago

Thank you for taking the time to leave your comments and feedback. Regards Chris Hollingsworth JS Travel Insurance

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Elizabeth Odi

22 days ago

Date of purchase: 06/13/2025

Chris Hollingsworth

JS Travel Insurance

22 days ago

Thank you

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Stewart Porter

Holywood

22 days ago

Date of purchase: 06/16/2025

What Stewart Porter said about JS Travel Insurance:

Insurance for an old rugby player

Straightforward, easy to understand, simply explained

Chris Hollingsworth

JS Travel Insurance

22 days ago

Dear Stewart Thank you for taking the time to leave your comments and feedback. This is very much appreciated here at JS Travel Insurance. Regards Chris Hollingsworth JS Travel Insurance

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Trusted Customer

26 days ago

Date of purchase: 06/12/2025

Efficient Service

Very easy to use website with everything I needed. Called up with a query very helpful and no long wait!

Chris Hollingsworth

JS Travel Insurance

23 days ago

Thank you for leaving your comments and glad we were able to help. Regards Chris Hollingsworth JS Travel Insurance

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About JS Travel Insurance

JS Travel Insurance is part of Jade Stanley Ltd. Jade Stanley Ltd was launched in September 1999. JS Travel Insurance aims to provide instant cover but at the same time provide full details of the policies available and the highest level of customer service. We aim to continue to provide products on our websites and through our other travel insurance providers, which complement the Travel Insurance portfolio. Jade Stanley Ltd is authorised and regulated by the Financial Conduct Authority, registered no. 306205.

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01273 773 017

5 Chapel Mews, Waterloo Street, Hove, East Sussex, BN3 1AR, United Kingdom