We booked with Itravel2000 for a trip to Mexico for 2 weeks and on our second week we flew in our daughter . The agent that booked the second week should have known that the resort could not...
Read more
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We have confirmed with Sunwing that your room type, Royal Junior Suite, has a maximum occupancy of 3 adults and should have come with a sofa bed to accommodate guests who don't wish to share beds.
We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to have your experience brought to Sunwing and the resorts attention.
Regards,
Customer Care Team
0
Share
Trusted Customer
11 years ago
amazing service, the agent was very helpful. I will use itravel 2000 again
amazing service, the agent was very helpful. I will use itravel 2000 again
0
Share
Trusted Customer
11 years ago
my info was entered wrong & then i couldn't access information thru sunwing - not…
my info was entered wrong & then i couldn't access information thru sunwing - not great
0
Share
TC
Trusted Customer
Scarborough ont
11 years ago
What Trusted Customer said about itravel2000.com:
Avery good experience Anita was very helpful I am planning another trip for the fall…
Avery good experience Anita was very helpful I am planning another trip for the fall and hope to deal with the same person again
0
Share
Trusted Customer
11 years ago
It was very good
It was very good
0
Share
Trusted Customer
11 years ago
Response & Service from Vikas Malhotra
Vikas provided excellent and prompt service. He provided some valuable inputs into my travel plans and options.
0
Share
TC
Trusted Customer
Paris Ontario
11 years ago
What Trusted Customer said about itravel2000.com:
Call in for extra discounts
Sorry, I can't remember who I spoke with. She was very friendly and informative. If I had to leave a message, she got back to me in a timely manner. She was knowledgable about the resort I was...
Read more
0
Share
Trusted Customer
11 years ago
booked a hotel in erie pa service was great,,,
disappointed booking agent was in Egyt
booked a hotel in erie pa service was great,,,
disappointed booking agent was in Egyt
0
Share
Trusted Customer
11 years ago
Great and Easy
Always a great and easy experience booking will itravel2000.com. Will use again.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..