I have been using itravel2000 for about 5 years and found the agents very friendly an knowledgeable. I will continue to use their service in the future. Very good service I am very please and have...
When I booked my travel to Mexico I was concerned that the price would drop because I was purchasing package earlier then I usually do. Both the advertising and the representative were very...
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Customer Care
itravel2000.com
10 years ago
Hello,
Thank you for your feedback and we apologize if your experience with us was not what was expected. We are looking further into your booking and will be sending more details to the email address on file. This email will be sent to you within 2-3 business days.
Regards,
Customer Care Team
Customer Service Agent was very helpful, knowledgeable and pleasant. Answered all questions and also offered good advice. My first time dealing with ITravel 2000 and i would gladly deal with them...
I've used itravel and Martino Daniels for years with never a problem. Have made several bookings with a new person since Martino's left and lots of simple errors like wrong address and spelling of...
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Customer Care
itravel2000.com
10 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. As a gesture of good will we will be offering you a $50 per person x 2 future travel voucher to be used against a pre-package vacation with itravel2000. Please check your email for more details about the offer.
Hoping that you will allow us another opportunity to serve your future travel needs.
Regards,
Customer Care Team
Itravel2000
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..