I recently returned from the trip i booked with Itravel to Mexico. The accomodations were mediocre at best. It was advertised as a 5 star resort, I'd rate the resort as 2 stars based upon my...
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Customer Service
itravel2000.com
3 months ago
Thank you for providing a review. Please note that this forum is to rate your experience with our agency. Please feel free to submit a detailed account of what transpired in destination to customerservice@redlabelvacations.com, and we will forward it to the supplier to review with the hotel. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Trusted Customer
Feefo Verified
3 months ago
Not transparent
Hidden fees and wait times to speak to a rep are long. They are resellers that cannot make any changes even if change insurance is taken at purchase which they bully you into but still charge their...
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Customer Service
itravel2000.com
3 months ago
Thank you for providing a review. We are committed to providing outstanding service in all areas of our operation. Our records show your reservation was booked online. If there is anything we could have done better to receive a 5* rating please let us know at customerservice@redlabelvacations.com. Thank you again as we appreciate you taking the time to share your feedback.
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Trusted Customer
Feefo Verified
3 months ago
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Trusted Customer
Feefo Verified
3 months ago
Thanks for making it easy to book a trip! No hidden fees.
Everything was good. The only issue was that we paid for specific seats and upon arrival to our main flight the airline moved 1 person away from our group of 3. I believe that we are owed the...
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Trusted Customer
Feefo Verified
3 months ago
Great Customer Service
Service agent was very helpful as when I was booking my trip the price increased by $120.00 and while doing so and would not let me complete the transaction. I called Itravel 2000 and the Agent was...
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MO
MR SHAWN Patrick Leo OHALLORAN
Feefo Verified
3 months ago
What MR SHAWN Patrick Leo OHALLORAN said about itravel2000.com:
Small issue, quick results
Understood my concern and worked very hard to address the issue. I greatly appreciate the time and effort needed to sort out an issue. Always a good experience
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Trusted Customer
Feefo Verified
3 months ago
All worries eliminated
Everything went smoothly. Did t have to worry about anything, everything was taken care of.
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MR
MR FRANK RENDA
Feefo Verified
CAN
4 months ago
What MR FRANK RENDA said about itravel2000.com:
Very informative. Prompt service, very knowledgeable.
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Trusted Customer
Feefo Verified
4 months ago
My trip to Negril, Jamaica
The travel consultant was courteous, efficient and pleasant. Cristina Fedor was very good and provided all the information I needed.
The price was little high for a four day trip, that's why I did...
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..