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ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,532

1,298

149

56

133

8,168

ratings over the past year

102,484 out of 102,480 reviews
CA
c anbalagan
Espoo, Finland
8 years ago
Date of purchase: 05/15/2016
What c anbalagan said about ItaliaRail.com:
Online portal and guide needs improvement
The online portal needs improvement. For example, it doesnot even send mail initiallly to my personal mail. After I contacted CC and several tries later it sent mail to my official mail. There are...

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JU
judith
Sydney
8 years ago
Date of purchase: 08/16/2016
What judith said about ItaliaRail.com:
Great way to travel
Great fast service that all worked successfully from ticket purchase to timetable accuracy and to a realxing trip
LY
Lydia
Kenya
8 years ago
Date of purchase: 07/25/2016
What Lydia said about ItaliaRail.com:
Comfort with a touch of class!
The trip was absolutely comfortable. I definitely prefer this kind of travel as opposed to flights!
JS
JOSEPH G SOMERS
Mont Albert
8 years ago
Date of purchase: 06/19/2016
What JOSEPH G SOMERS said about ItaliaRail.com:
Excellent service by ItaliaRail.com
Everything worked the way it was supposed to. Train was clean and on time.
CM
C J Matthews
London
8 years ago
Date of purchase: 08/03/2016
What C J Matthews said about ItaliaRail.com:
Efficient purchase
Easy to use
SI
Selim akçinar
Tehran iran
8 years ago
Date of purchase: 02/17/2016
What Selim akçinar said about ItaliaRail.com:
Excellent service by ItaliaRail.com
So clean so express
Trusted Customer
8 years ago
Date of purchase: 04/02/2016
Happy traveler
Fast and clean car. As a visitor it was a real treat to experience a bit of Italy culture while enjoying our journey though the country.
Trusted Customer
8 years ago
Date of purchase: 04/11/2016
Easy to order, efficient service and wonderful trains
I just love train travel and you made it easy for me to purchase my tickets. Great choice and great price
NF
N Francis
London
8 years ago
Date of purchase: 08/02/2016
What N Francis said about ItaliaRail.com:
Enjoyed train journey down through Italy
Relatively easy to buy tickets online whilst in country. Efficient trains but not so good about compulsory seat booking on many journeys. Why not just include in ticket cost.
Trusted Customer
8 years ago
Date of purchase: 06/23/2016
Effektiv og pålitelig
Svært fornøyd med italienske tog generelt. Komfortable, i rute, enkelt å kjøpe billetter på nett, gode rabattordninger.
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.