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ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,724

1,153

132

49

121

7,179

ratings over the past year

Displaying all 104,111 reviews
Trusted Customer
8 years ago
Date of purchase: 04/08/2016
Great!
Excellent
TC
Trusted Customer
Indianapolis, Indiana
8 years ago
Date of purchase: 03/10/2016
What Trusted Customer said about ItaliaRail.com:
Italiarail makes Italian travel enjoyable
Comfortable seats, friendly staff, easy to book and travel
Trusted Customer
8 years ago
Date of purchase: 05/18/2016
Great overall. Extra fees were a surprise on some trains
The online service and experience on Italia Rail was wonderful overall. The only problem was that we did not understand there would be extra fees for some trains. If you can make this more clear or...

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TC
Trusted Customer
Tucson AZ
8 years ago
Date of purchase: 03/17/2016
What Trusted Customer said about ItaliaRail.com:
Easy Traveling
After a Mediterranean cruise we traveled from Venice to Rome using Italian Rail. It was very easy to receive information and to get on the right train.
TC
Trusted Customer
Georgetown SC. USA
8 years ago
Date of purchase: 05/19/2016
What Trusted Customer said about ItaliaRail.com:
Excellent service by ItaliaRail.com
Easy to purchase tickets on line
TC
Trusted Customer
Santa Cruz
8 years ago
Date of purchase: 04/07/2016
What Trusted Customer said about ItaliaRail.com:
Easy, efficient, clear instructions. I had a question, I called, actually s...
Easy, efficient, clear instructions. I had a question, I called, actually spoke with someone and she immediately took care of my issue.
TC
Trusted Customer
8 years ago
Date of purchase: 01/26/2016
What Trusted Customer said about ItaliaRail.com:
Seamless
The whole experience was seamless. From the purchase of the tickets, through Rome Station and onward to Pisa. All very good
TC
Trusted Customer
Atlanta, GA
8 years ago
Date of purchase: 03/18/2016
What Trusted Customer said about ItaliaRail.com:
Average service by ItaliaRail.com
The train was not clean.
TC
Trusted Customer
Florence
8 years ago
Date of purchase: 08/16/2016
What Trusted Customer said about ItaliaRail.com:
Amazing!
Service staff was very helpful.. trains were good.. overall a very comfortable and memorable journey..
Trusted Customer
8 years ago
Date of purchase: 03/27/2016
Good service by ItaliaRail.com
Overall good experience
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.