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ItaliaRail.com Reviews

http://www.italiarail.com
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,571

1,298

151

55

137

8,212

ratings over the past year

Displaying all 102,993 reviews
MY
Michelle Yard
Houston, Texas USA
8 years ago
Date of purchase: 06/29/2016
What Michelle Yard said about ItaliaRail.com:
Clean, on time and a great experience
The train was clean and on time and the staff was helpful to this non-Italian speaker.
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IA
IBRAHIM M ALWAELI
8 years ago
Date of purchase: 04/04/2016
What IBRAHIM M ALWAELI said about ItaliaRail.com:
Poor service by ItaliaRail.com
air conditioning was off. some of electrical plugs were not working.
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CM
C A Moberley
8 years ago
Date of purchase: 03/28/2016
What C A Moberley said about ItaliaRail.com:
Special train Experience
Because your service was punctual, clean and very comfortable. it also arrived on time..
1
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SC
Stephany Carmona
Calgary
8 years ago
Date of purchase: 07/19/2016
What Stephany Carmona said about ItaliaRail.com:
No good customer service
Because they weren't able to help me with my refund and I lost money because of that, I couldn't use my train pass therefore I lost the money for the reservation and it was a good reason but they...

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JG
Jennifer Grandoni
Natick, MA USA
8 years ago
Date of purchase: 04/15/2016
What Jennifer Grandoni said about ItaliaRail.com:
Excellent service by ItaliaRail.com
On time, comfortable and an easy way to travel within the country.
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Trusted Customer
8 years ago
Date of purchase: 05/09/2016
Mixed Feelings, Mostly Positive
Train stations were very crowded and it was hard to find someone who worked there to assist us with our reservations. The trains were very clean and the service once aboard was fantastic.
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JH
Jill Hsiao
San Diego, CA
8 years ago
Date of purchase: 02/25/2016
What Jill Hsiao said about ItaliaRail.com:
Very easy to buy tickets online and the train was very clean and had plenty...
Very easy to buy tickets online and the train was very clean and had plenty of room for our luggage. The ride was comfortable and on time. Will definitely use ItaliaRail again!
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AE
A. E. Elmaghrabi
NYC
8 years ago
Date of purchase: 02/02/2016
What A. E. Elmaghrabi said about ItaliaRail.com:
I paid for first class or business class and ended up sitting in a coach ca...
I paid for first class or business class and ended up sitting in a coach car because of an equipment change. I was cheated. Will never use italiarail again.
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Trusted Customer
8 years ago
Date of purchase: 04/07/2016
Poor
Train assistants are not helpful wont take it anymore
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GM
Gerald R Merkel
Chicago IL
8 years ago
Date of purchase: 02/23/2016
What Gerald R Merkel said about ItaliaRail.com:
From buying the ticket to arriving at our destination our experience was ou...
From buying the ticket to arriving at our destination our experience was outstanding! We upgraded to first class and the ride was excellent. Because of a track issue we arrived a little late. We will...

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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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5142317557
177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.