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ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,917

1,197

138

49

128

7,429

ratings over the past year

Displaying all 104,003 reviews
TC
Trusted Customer
Finland
8 years ago
Date of purchase: 06/28/2016
What Trusted Customer said about ItaliaRail.com:
Very convenient
I was a bit worried to pay in advance for several train trips that involved changes. I turned out there was no need to be worried: every train was in schedule and everything worked perfectly. It's so...

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Trusted Customer
8 years ago
Date of purchase: 07/11/2016
Wonderful train
The experience was excellent from start to finish.
TC
Trusted Customer
Nj
8 years ago
Date of purchase: 07/31/2016
What Trusted Customer said about ItaliaRail.com:
Great comfortable transportation
Comfy seats quite relaxing ride Announcements in english
Trusted Customer
8 years ago
Date of purchase: 05/10/2016
Excellent service by ItaliaRail.com
It was on time, clean, staff very friendly and a smooth ride
TC
Trusted Customer
8 years ago
Date of purchase: 07/13/2016
What Trusted Customer said about ItaliaRail.com:
One of the best Rail services in the World
I am impressed with the on-time and on-board service. Train speed and stability was great. Overall, good experience.
TC
Trusted Customer
north Carolina, USA
8 years ago
Date of purchase: 05/16/2016
What Trusted Customer said about ItaliaRail.com:
I think if there have some customer assistance personal around the station ...
I think if there have some customer assistance personal around the station to help some individual seniors or foreigners to get on-board or off the train would be much better.
TC
Trusted Customer
New Zealand
8 years ago
Date of purchase: 03/20/2016
What Trusted Customer said about ItaliaRail.com:
I would recommend it.
It was great, on time, spacious and clean. Good view out of the window and a table as well. Food was good too. Maybe a bit more Italian food would be nice. Great customer service.
TC
Trusted Customer
Perth,Western Australia
8 years ago
Date of purchase: 07/11/2016
What Trusted Customer said about ItaliaRail.com:
The only way to travel in Italy.
Great train service, very clean and comfortable.
TC
Trusted Customer
London
8 years ago
Date of purchase: 05/21/2016
What Trusted Customer said about ItaliaRail.com:
Reliable trains
Trains were clean and reliable. They ran on time and were good value.
TC
Trusted Customer
Oakland California
8 years ago
Date of purchase: 07/25/2016
What Trusted Customer said about ItaliaRail.com:
Smooth
Once I determined the train and carriage number it was a smooth relaxing trip. The staff was friendly and business class is recommended. Avoid using during one of their strikes.
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.