Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

ItaliaRail.com Reviews

http://www.italiarail.com
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,578

1,316

148

56

131

8,229

ratings over the past year

Displaying all 102,399 reviews
Trusted Customer
8 years ago
Date of purchase: 05/18/2016
Great overall. Extra fees were a surprise on some trains
The online service and experience on Italia Rail was wonderful overall. The only problem was that we did not understand there would be extra fees for some trains. If you can make this more clear or...

Read all
0
Share
See full customer review
SB
SUSAN BOYD
Tucson AZ
8 years ago
Date of purchase: 03/17/2016
What SUSAN BOYD said about ItaliaRail.com:
Easy Traveling
After a Mediterranean cruise we traveled from Venice to Rome using Italian Rail. It was very easy to receive information and to get on the right train.
0
Share
See full customer review
PO
Patricia D Orr
Georgetown SC. USA
8 years ago
Date of purchase: 05/19/2016
What Patricia D Orr said about ItaliaRail.com:
Excellent service by ItaliaRail.com
Easy to purchase tickets on line
0
Share
See full customer review
VL
Valerie Leal
Santa Cruz
8 years ago
Date of purchase: 04/07/2016
What Valerie Leal said about ItaliaRail.com:
Easy, efficient, clear instructions. I had a question, I called, actually s...
Easy, efficient, clear instructions. I had a question, I called, actually spoke with someone and she immediately took care of my issue.
0
Share
See full customer review
MG
Mr Graham P Glanfield
8 years ago
Date of purchase: 01/26/2016
What Mr Graham P Glanfield said about ItaliaRail.com:
Seamless
The whole experience was seamless. From the purchase of the tickets, through Rome Station and onward to Pisa. All very good
0
Share
See full customer review
PV
PARAM VUPPALA
Atlanta, GA
8 years ago
Date of purchase: 03/18/2016
What PARAM VUPPALA said about ItaliaRail.com:
Average service by ItaliaRail.com
The train was not clean.
0
Share
See full customer review
PP
Priyanka Pattanayak
Florence
8 years ago
Date of purchase: 08/16/2016
What Priyanka Pattanayak said about ItaliaRail.com:
Amazing!
Service staff was very helpful.. trains were good.. overall a very comfortable and memorable journey..
0
Share
See full customer review
Trusted Customer
8 years ago
Date of purchase: 03/27/2016
Good service by ItaliaRail.com
Overall good experience
0
Share
See full customer review
CH
Chantal
trinidad
8 years ago
Date of purchase: 08/15/2016
What Chantal said about ItaliaRail.com:
great
great service and prompt
0
Share
See full customer review
WR
walter r
Washington DC
8 years ago
Date of purchase: 06/07/2016
What walter r said about ItaliaRail.com:
Super easy online purchasing
Super easy from online purchase of tickets to finding train at station. Best part about buying tickets online is I did not need to wait in line at the station. Highly recommend online ticket...

Read all
0
Share
See full customer review
Not received a review invite?
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
Read all
5142317557
177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.