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ItaliaRail.com Reviews

http://www.italiarail.com
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,872

1,196

138

49

128

7,383

ratings over the past year

Displaying all 104,062 reviews
TC
Trusted Customer
8 years ago
Date of purchase: 06/29/2017
What Trusted Customer said about ItaliaRail.com:
Easy site to use
this is the second time using the site with the same excellent fast end results
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TC
Trusted Customer
8 years ago
Date of purchase: 06/30/2017
What Trusted Customer said about ItaliaRail.com:
Excellent for foreign tourists
User friendly web-site. Can make multiple bookings, payment is easy. Print off tickets and go.
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Trusted Customer
8 years ago
Date of purchase: 06/30/2017
Website good, but some glitches with PayPal
Paypal kept kicking out. Every time I needed to change something small, I had to redo PayPal. It was a bit painful. Also usually when you choose paypal, it auto populates address etc. This would be a...

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Ignacio
ItaliaRail.com
8 years ago
Dear Customer,

We would like to thank you the feedback you are giving us in your review as we work on improving the overall customer experience on ItaliaRail.com.  It is the first time we hear about Pay Pal kicking out which we will be looking into this problem.

We hope that you will come back and book with us on your next trip to Italy and give us the opportunity to show you a better experience.

Have a great time in Italy!

Ignacio Tamarit
Italiarail.com 
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TC
Trusted Customer
Jeddah
8 years ago
Date of purchase: 06/30/2017
What Trusted Customer said about ItaliaRail.com:
fast and easy
i was able to book in seconds
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TC
Trusted Customer
8 years ago
Date of purchase: 06/30/2017
What Trusted Customer said about ItaliaRail.com:
Easy and straight forward
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TC
Trusted Customer
8 years ago
Date of purchase: 06/30/2017
What Trusted Customer said about ItaliaRail.com:
Convenient !
I was able to book the train I wanted on my iPhone and use it as my ticket on board as well!
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Trusted Customer
8 years ago
Date of purchase: 06/30/2017
Quick and easy purchase with clear and helpful information throughout. I didn't like that there were extra add-ons automatically included, but they were not hard to take off.
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TC
Trusted Customer
San Francisco
8 years ago
Date of purchase: 06/29/2017
What Trusted Customer said about ItaliaRail.com:
My choice to book train ticket in Italy
Easy to use online booking,much better structured online program than the other euro rail,short fall is you have to enter each trip separately.
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Trusted Customer
8 years ago
Date of purchase: 06/29/2017
Wrong Rate
The experience in general was fine but I had an issue with the rates. I made a booking for 3 adults and 1 child at the rate of 47 USD per person from Rome to Florence but upon checking out I could...

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Trusted Customer
8 years ago
Date of purchase: 06/30/2017
easy to use website
easy to use website in English
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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5142317557
177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.