How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

It IS Your Money Reviews

Displaying all 1,533 reviews

Mrs. Macbean

It IS Your Money Verified

4 years ago

What Mrs. Macbean said about It IS Your Money:

It IS Your Money sorted out my woes!

From the first word, when I received a phone call in response to my reaction to the It IS Your Money Facebook post, everyone has looked after my case very well indeed. Thank you all.

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help a Teacher with a Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Scottish Amicable. If there is anything else we can help with, please visit www.ItISYourMoney.co.uk

Mrs. Harden

It IS Your Money Verified

4 years ago

What Mrs. Harden said about It IS Your Money:

Successful outcome

The whole process was painless. All the consultants were efficient and did all the work to make my case a success. I would certainly recommend them.

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help a Teacher with a Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Santander. If there is anything else we can help with, please visit www.ItISYourMoney.co.uk

Trusted Customer

It IS Your Money Verified

4 years ago

Kept me thoroughly informed throughout the whole process.

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help a Teacher with a Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Colonial Mutual. If there is anything else we can help with, please visit www.ItISYourMoney.co.uk

Mr Powell

It IS Your Money Verified

South Wales

4 years ago

What Mr Powell said about It IS Your Money:

Troublr-free claim

I was given frequent updates on the progress of my claim and found the whole process trouble-free. Yes, there's a significsnt fee to pay for the service but worth it for someone who doesn't want to...

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help a Teacher with a Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Scottish Widows. If there is anything else we can help with, please visit www.ItISYourMoney.co.uk

Mrs. Middleton

It IS Your Money Verified

Staffordshire

4 years ago

What Mrs. Middleton said about It IS Your Money:

Friendly, efficient and very worthwhile.

The people I have dealt with have been very friendly and efficient. I am more than pleased with the outcomes of the services I have received

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help with your Savings Endowment claim against Pearl Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

4 years ago

Supportive and professional service.

The process was handled entirely for me and each step was clearly explained. I was kept in touch throw out the process a c was please they went as far as the financial ombudsman to get my claim...

Cora

It IS Your Money

4 years ago

Mr Bennett

It IS Your Money Verified

4 years ago

What Mr Bennett said about It IS Your Money:

Very helpful, plenty of communication and copy documents. Phone calls to keep up to date with progress. Friendly and helpful, supportive. Ready to go back to company that complaint is against and...

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help a Teacher with a Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Guardian Financial Services. If there is anything else we can help with, please visit www.ItISYourMoney.co.uk

Trusted Customer

It IS Your Money Verified

4 years ago

Amazing

I can not thank ‘It is your Money’ enough for all their help, support and guidance they gave me in making my FSAVC claim. Throughout the process they kept me informed, explained all the details and...

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help a nurse in the NHS with a Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Windsor Life Assurance. If there is anything else we can help with, please visit www.ItISYourMoney.co.uk

Mr Rynn

It IS Your Money Verified

Durham

4 years ago

What Mr Rynn said about It IS Your Money:

The claim took rather a long time but not sure who was to blame for this. I did receive a substantial amount for my claim and they did keep me fully informed throughout the process. The only issue...

Cora

It IS Your Money

4 years ago

Thank you for your recent review. I have fed your comments back to the team. These claims invariably do take a long time to resolve as the calculations require specialist 3rd party actuaries. As you said, we did keep you informed throughout and compensation was substantial. I am sorry that you felt the fee was too high, however the fees were fully explained to you at outset to which you signed to agree to.

Mr Rynn

4 years ago

Hi yes I appreciate that I signed the agreement that's why I paid you immediately on receipt of the compensation however, as i said , when the VAT is added on it's actually 42% of the fee not 35%,(I didn't think t was made clear that it was 35% plus VAT) I would have probably have compared different companies fees and obviously paying 15% Including VAT is a lot better than 42%. Can you tell me why in your terms and conditions it states that a claim such as mine which would be in band 3 has a maximum charge of 25% (Maximum total charged of £6,000 with VAT included ) and my charge came to £7961 (almost £2,000 more)?

Mrs Watson

It IS Your Money Verified

4 years ago

What Mrs Watson said about It IS Your Money:

Excellent and efficient

Cora

It IS Your Money

4 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help a Teacher with your Free Standing Additional Voluntary Contribution (FSAVC) plan claim against AXA Sunlife that we needed to pursue with The Financial Services Compensation Scheme. If there is anything else we can help with, please visit www.ItISYourMoney.co.uk

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo