How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

It IS Your Money Reviews

Displaying all 1,531 reviews

Trusted Customer

It IS Your Money Verified

2 years ago

Excellent service , can recommend them

I was delighted . I didn't really expect a result from them but they very quickly ( in terms of these claims) got me a payment and this was paid promptly . The entire process was simple and easy . ...

Lisa

It IS Your Money

2 years ago

Thank you for your comments. These will be passed on to all who worked on your successful Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Prudential. If you have ever had an endowment mortgage, whole of life policy or any investment-based savings please visit our website www.itisyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

2 years ago

It certainly worked well for me

From start to finish, all enquiries were dealt with politeness and efficiency. I was kept informed at all stages of the claim and helped to complete relevant documents. I have no hesitation...

Lisa

It IS Your Money

2 years ago

Thank you for your kind feedback, we are so pleased you were happy with our services in claiming a refund for your Free Standing Additional Voluntary Contribution Policy that was miss sold to you by Allied Dunbar. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mrs. Crozier

It IS Your Money Verified

London

2 years ago

What Mrs. Crozier said about It IS Your Money:

An amazing outcome!

Communication has been excellent and the service clearly explained throughout the process. I am so grateful to It IS your Money for achieving such a wonderful outcome to my claim. I can highly...

Lisa

It IS Your Money

2 years ago

We are so glad we were able to help, speaking to Gareth for a few minutes enabled us to assess your claim and put forward your complaint for your Free Standing Additional Voluntary Contribution (FSAVC) claim against Allied Dunbar Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mr Zugic

It IS Your Money Verified

Wressle

2 years ago

What Mr Zugic said about It IS Your Money:

Brilliant

Brilliant - did exactly what it said on the tin

Lisa

It IS Your Money

2 years ago

Thank you for your comments. These will be passed on to all who worked on your successful Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Allied Dunbar. If you have ever had an endowment mortgage, whole of life policy or any investment-based savings please visit our website www.itisyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

2 years ago

Great service

Great! They did all the work for me and kept me informed throughout the whole process.

Lisa

It IS Your Money

2 years ago

Thank you for your kind review, this is very much appreciated. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Zurich Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mr N Jones

It IS Your Money Verified

New Brighton

2 years ago

What Mr N Jones said about It IS Your Money:

dodgy teachers AVC sorted

Very helpful, clear advice and guidance. Very pleased with the service and result.

Lisa

It IS Your Money

2 years ago

Mr Mortimer

It IS Your Money Verified

2 years ago

What Mr Mortimer said about It IS Your Money:

Excellent service.

Excellent and easy service. All my questions were quickly and accurately answered by the staff, who got in touch wherever any issues or information needed to come to myself. I would thoroughly...

Lisa

It IS Your Money

2 years ago

Thank you for your comments. These will be passed on to all who worked on your successful Free Standing Additional Voluntary Contribution (FSAVC) plan claim against The Co-operative. If you have ever had an endowment mortgage, whole of life policy or any investment-based savings please visit our website www.itisyourmoney.co.uk

Mrs. Speak

It IS Your Money Verified

Wigan

2 years ago

What Mrs. Speak said about It IS Your Money:

Excellent Service

Excellent service from start to finish. I felt well supported throughout the (very long) process but it was absolutely worth the wait. Everyone who I spoke to at It Is Your Money were professional...

Lisa

It IS Your Money

2 years ago

Thank you for your kind comments and feedback. This will be passed on to all those who worked on your case. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Abbey Life. It is great to know that we were able to meet your expectations If you have ever had an endowment mortgage, whole of life policy or any investment-based savings please call to discuss whether you may have been mis-sold them. You can visit our website www.itisyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

2 years ago

Excellent service

Very efficient and needed little effort on my part to receive a fair amount of compensation. The company kept me well informed at all stages and the people on the phones are very pleasant. Thank you

Lisa

It IS Your Money

2 years ago

Thank you for your review. I am so pleased It IS Your Money were able to help with your Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Teachers Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mrs Kent

It IS Your Money Verified

Warminster

2 years ago

What Mrs Kent said about It IS Your Money:

Great service

I have had excellent service but I think Mr Ritson is looking to appeal as he feels there has been a mistake.

Lisa

It IS Your Money

2 years ago

Thank you for your kind review, this is very much appreciated. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Financial Service Compensation Scheme and we will keep you updated on the further part of your complaint. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo