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It IS Your Money Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,481 reviews

Trusted Customer

It IS Your Money Verified

1 year ago

Excellent service!

All communication was excellent. The people I spoke with were calmly knowledgeable. They were a great help in all matters.

Lisa

It IS Your Money

1 year ago

Thank you for your kind review, this is very much appreciated. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Phoenix Life. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mr Johnson

It IS Your Money Verified

Gulberwick

1 year ago

What Mr Johnson said about It IS Your Money:

Very quickly concluded.! I assumed this would take Months. I don't have Internet Banking, so I will just wait until I get the Bank Statement, and see if Prudential paid yet..

Lisa

It IS Your Money

1 year ago

Thank you for your kind review, this is very much appreciated. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against The Prudential. Payment is usually pretty quick from Prudential, but please contact us if there are any issues or If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mrs. Beardsmore

It IS Your Money Verified

Hinckley

1 year ago

What Mrs. Beardsmore said about It IS Your Money:

Success at the end

Not the fault of the agency but the process was long winded but successful at the conclusion. Thanks to all involved

Lisa

It IS Your Money

1 year ago

Thank you for your kind feedback, we are so pleased you were happy with our services in claiming a refund for your Free Standing Additional Voluntary Contribution Policy that was miss sold to you by RBS & NatWest. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

1 year ago

Very Good

Very good service. It Is your money did all the work for me. I did not have to do any chasing, collecting previous paperwork etc, they did it all. I was always kept up to date on the progress....

Lisa

It IS Your Money

1 year ago

Thank you for your review. I am so pleased It IS Your Money were able to help with your Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Teachers Assurance. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Mr Harwood

It IS Your Money Verified

Leeds

1 year ago

What Mr Harwood said about It IS Your Money:

A great service

Like some people I was a little suspicious of the advertisement for this company. My worries we’re unfounded and the pleasant, friendly, helpful advice I received was great. All contact I had was...

Lisa

It IS Your Money

1 year ago

Thank you for your kind review, this is very much appreciated. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against HSBC Life & Pensions. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Elizabeth Whitham

It IS Your Money Verified

Manchester

1 year ago

What Elizabeth Whitham said about It IS Your Money:

Excellent service

Excellent service. Lisa was helpful and cheerful and kept me updated on proceedings. I received money due very quickly. I would definitely recommend this company.

Lisa

It IS Your Money

1 year ago

Trusted Customer

It IS Your Money Verified

1 year ago

Excellent Service

I found the service from It IS Your Money excellent. They always kept me updated, even though it was quite a long drawn out claim from a company who originally said that I wasn’t entitled to claim...

Lisa

It IS Your Money

1 year ago

Thank you for your kind comments and feedback. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Lincoln Financial Group. It is great to know that we were able to meet your expectations. If there is anything else we can help you or any other NHS Staff with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

1 year ago

ItIsYM to the rescue.

This was a long drawn out claim. I had only a very limited memory of my account with the 'benefit' provider but the itIs team has done a good, efficient job and the 12+ months duration of the claim...

Lisa

It IS Your Money

1 year ago

Thank you for your review, this is very much appreciated. We are so pleased that we were able to win your Free Standing Additional Voluntary Contribution (FSAVC) claim against Save & Prosper. We can confirm that these are complicated complaints and a lot of correspondence between ourselves and the company to obtain the successful result. If there is anything else we can help with, please visit www.itISyourmoney.co.uk

Trusted Customer

It IS Your Money Verified

1 year ago

Good service but expensive

Everything was completed but the fee was very high for what was actually done.

Lisa

It IS Your Money

1 year ago

Thank you for your feedback. I am sorry that you appear not entirely happy with our service. As previously explained, Free Standing AVC complaints often take a number of months to resolve (as yours has). With a lot of back and forwards between ourselves and the company before your complaint was resolved.

Trusted Customer

It IS Your Money Verified

1 year ago

Efficient service

Straight forward. Kept informed all the way Successful conclusion

Lisa

It IS Your Money

1 year ago

Thank you for your comments. These will be passed on to all who worked on your successful Free Standing Additional Voluntary Contribution (FSAVC) plan claim against Commercial Union. If you have ever had an endowment mortgage, whole of life policy or any investment-based savings please visit our website www.itisyourmoney.co.uk

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