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PCP-Claimback Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,178 reviews

Trusted Customer

Feefo Verified

13 years ago

Could be a lot better with more Customer Interaction on how things are going. Aquarius…

Could be a lot better with more Customer Interaction on how things are going. Aquarius emails to customers should state on it that the customer should not reply to that particular email but to send...

Trusted Customer

Feefo Verified

13 years ago

I have been successful with 2 claims so can't complain. However, I don't feel that Investor…

I have been successful with 2 claims so can't complain. However, I don't feel that Investor Compensation do all that much towards securing the claim. It has cost me a fair amount in wasted calls to...

Trusted Customer

Feefo Verified

13 years ago

Good service, good result

Trusted Customer

Feefo Verified

13 years ago

Achieved the gaolls but too many employees involved in claim I feel it would be…

Achieved the gaolls but too many employees involved in claim I feel it would be better with one claim manager.

Trusted Customer

Feefo Verified

13 years ago

I was very happy with the service that I received from Investor Compensation. They were very…

I was very happy with the service that I received from Investor Compensation. They were very efficient. The matter settled satisfactorily. Thank you very much for your assistance.

Trusted Customer

Feefo Verified

13 years ago

need to follow through- not just do the easy ( bank ) claims.

Trusted Customer

Feefo Verified

13 years ago

Staff kept me up to date with regular telephone calls and were generally very polite…

Staff kept me up to date with regular telephone calls and were generally very polite and helpful.

Trusted Customer

Feefo Verified

13 years ago

Investor compensation were more interested in there payment being made than to notice that Barclays…

Investor compensation were more interested in there payment being made than to notice that Barclays in their final settlement letter were going to send cheque to another party,I then had to do all...

Investor Compensation (UK) Ltd

PCP-Claimback

13 years ago

We are sorry to hear you are unhappy with the service. All feedback is appreciated so we can constantly strive to improve our service. Customer Service

Trusted Customer

Feefo Verified

13 years ago

more communication at the office would be good. i was contacted whilst on holiday after…

more communication at the office would be good. i was contacted whilst on holiday after i had phoned before i left and told not to worry i could fill my forms in on my return. that being said they...