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PCP-Claimback Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,178 reviews

Trusted Customer

Feefo Verified

11 years ago

Kept me informed regarding how my claim was going. Do think these claims should be…

Kept me informed regarding how my claim was going. Do think these claims should be completed in shorter scale of time. Have to say am pleased with final result though.

Investor Compensation (UK) Ltd

PCP-Claimback

11 years ago

Thank you for taking the time to leave feedback. We are pleased you were able to claim back your mis-sold PPI. Our claims process takes a few weeks due to us having to wait for the banks to come back to us. All feedback is appreciated so we can constantly strive to improve the service. PPI Claimback Team

Trusted Customer

Feefo Verified

11 years ago

Good quick no hassel service

Investor Compensation (UK) Ltd

PCP-Claimback

11 years ago

Thank you for your positive feedback, glad we were able to help. PPI Claimback Team

Trusted Customer

Feefo Verified

11 years ago

I think more contact with me would be better rather than me having to phone up…

I think more contact with me would be better rather than me having to phone up to find out whats going on after all I am giving 30% to the company! Onus should be on them to chase financial ombusman...

Investor Compensation (UK) Ltd

PCP-Claimback

11 years ago

We are sorry to hear you are unhappy with the service. All feedback is appreciated so we can constantly strive to improve the service. PPI Claimback Team

Trusted Customer

Feefo Verified

11 years ago

Constant phone calls and e mails after all claim finished people kept calling regarding the…

Constant phone calls and e mails after all claim finished people kept calling regarding the same questions even when situation sorted

Investor Compensation (UK) Ltd

PCP-Claimback

11 years ago

We are sorry to hear you are unhappy with the service. All feedback is appreciated so we can constantly strive to improve the service. PPI Claimback Team

Trusted Customer

Feefo Verified

11 years ago

So good I recommended my son to use them

Investor Compensation (UK) Ltd

PCP-Claimback

11 years ago

Thank you for recommending us, always happy to help. PPI Claimback Team

Trusted Customer

Feefo Verified

12 years ago

Very pleased with results so far. Staff are polite and helpful, but very determined to…

Very pleased with results so far. Staff are polite and helpful, but very determined to get a satisfactory outcome for thier clients. Highly recommended.

Investor Compensation (UK) Ltd

PCP-Claimback

12 years ago

Thank you for your positive feedback. We are very pleased we were able to help you to reclaim your money. PPI Claimback Team

Trusted Customer

Feefo Verified

12 years ago

Good service and good feedback from their office whenever a question need answering.

Investor Compensation (UK) Ltd

PCP-Claimback

12 years ago

Thank you for your response. Glad we were able to help. PPI Claimback Team

Trusted Customer

Feefo Verified

12 years ago

Good but bit impersonal with auto calls

Investor Compensation (UK) Ltd

PCP-Claimback

12 years ago

Thank you for your response. We are always aiming to improve our service so value your opinion, which will be taken into consideration for the future. PPI Claimback Team

Trusted Customer

Feefo Verified

12 years ago

they kept me up to date .

Investor Compensation (UK) Ltd

PCP-Claimback

12 years ago

Thank you for your feedback. PPI Claimback Team

Trusted Customer

Feefo Verified

12 years ago

When they told me that they have appealed the bank's decision I didnt believe it…

When they told me that they have appealed the bank's decision I didnt believe it would be a successful appeal. Several months later, I was awarded a refund by the bank.I am grateful to them!

Investor Compensation (UK) Ltd

PCP-Claimback

12 years ago

Thank you for your positive feedback. We are glad we were able to claim back your money. PPI Claimback Team