The price was very good but it had increased from the time I did my quote until I actually purchased.
Product reviews
Date of purchase: 07/03/2022
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Owen Davis
Feefo Verified
4 years ago
What Owen Davis said about InsureandGo Aus:
Cancelled connecting flights meant we got stuck in another state they wouldnt cover on a condition that we hadn't left Australia yet, only our state .
David Mayo
InsureandGo Aus
4 years ago
Hi Owen,
Thank you for your feedback and sorry to hear about your experience. If you are not happy with the outcome of your claim, you can submit a complaint by emailing complaints@insureandgo.com.au
Regards,
The InsureandGo Team
I found it very easy to insure online. Also the cover i chose was reasonably priced and had great options. I have used Insure and Go for my travel insurance before and had no hesitation in using them...
Exceeded the promised SLA agreement of making a claim, no response in the claim and yet to receive a call back or even update.
David Mayo
InsureandGo Aus
4 years ago
Hi Phillipa,
I am sorry to hear about your experience. I have asked our claims to review your case and provide an update as soon as possible. Someone will be in touch today.
Regards,
The InsureandGo Team
Product reviews
David Mayo
InsureandGo Aus
4 years ago
n/a
Date of purchase: 06/03/2022
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Trusted Customer
Feefo Verified
4 years ago
Used an existing credit to purchase new policy over phone, CSO charged more than online quote despite me querying it at the time. I called back again 2 weeks later to query the price charged, turns...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
