Clear and easy to understand website. Policy seems to be fair priced. Existing medical condition declaration was also able to be completed online which is great for someone working fulltime
The pre existing area is not user friendly. Then when I rang for assistance they did not know the area or unaware of changes
David Mayo
InsureandGo Aus
4 years ago
Hi Suzanne,
I am sorry to hear about your experience. I have sent your feedback to our management team for review. If you need any help with your policy, please let me know and I will get one of our agents to contact you. You can also submit a formal complaint by emailing complaints@insureandgo.com.au
Regards,
Anna
Yes easy to purchase and well informed pds
Value for money with good coverage
Product reviews
Date of purchase: 09/03/2022
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VM
Virginia Mitchell
Feefo Verified
4 years ago
What Virginia Mitchell said about InsureandGo Aus:
This is the second time I have used this insurance recently and it has been hassle free to organise. I hope if I ever have to make a claim, it will be as smooth.
Product reviews
Date of purchase: 09/02/2022
1
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GV
Geoff Vial
Feefo Verified
4 years ago
What Geoff Vial said about InsureandGo Aus:
This is my 3rd experience with Insure and Go for overseas travel insurance, I find the policy conditions and coverage explained very clearly without too much legal jargon.
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