By returning calls, answering e-mails when they say they will. Don't continually find reasons not to pay out on a claim by requesting more and more information when it has already been provided.
David Mayo
InsureandGo Aus
3 years ago
Hi there,
I am sorry to hear about your experience. If you are not satisfied with the outcome of your claim or the process, please send us an email to complaints@insureandgo.com.au and our Complaints Team will look into your case in detail.
Regards,
Anna
It was very easy to read through all the information and select the appropriate cover. It was good to compare what is offered for the cost, so did that and was very happy with the policy I've...
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