Stop asking for feedback after simply purchasing online. Clearly I can’t rate an insurance purchase unless I have used the insurance.
David Mayo
InsureandGo Aus
3 years ago
Hi Matthew,
Thank you for your comment. We request feedback to customers after purchasing so that we can collect feedback about our purchase process, products or the serviced provided by our customer service team.
Kind Regards,
Anna
Product reviews
David Mayo
InsureandGo Aus
3 years ago
Hi Matthew,
Sorry again for our feedback request. Feefo requests feedback to customers and unfortunately, we cannot control the minimum character limit. However, we have shared your comment with their team.
Regards,
Anna
Have used Insure and Go previously over the years, easy to apply on line and good for seniors. Also very good for pre-existing medical coverage. Haven't had to make any claims, so I cannot comment on...
Customer service very helpful when contacted to query some details and easy to purchase the travel insurance online, which I did. Good to insure with a local AU Company.
I find that they are one of the few companies who will cover for my pre-existing and my age. I have insured with the before and have recommended them to my family. Very expensive though for my age...
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Product reviews
Date of purchase: 01/10/2023
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Trusted Customer
Feefo Verified
3 years ago
Very easy to apply online. Components of policy easy to follow.
Date of purchase: 01/11/2023
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GD
Grace D.
Feefo Verified
Sydney
3 years ago
What Grace D. said about InsureandGo Aus:
Good value. I could easily update my travel insurance dates when airline cancelled my flight. 🙌
When I phoned my query was sorted promptly however what preceded this could certainly be improved.
I went on line to get a quote for domestic travel, and accepted the quote and paid with PayPal....
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
