We were sent an email to inform us that our travel insurance had expired and,…
We were sent an email to inform us that our travel insurance had expired and, also, that we could not renew it!
Luckily we didn't want to anyway because we have moved bank to Nationwide and they...
Read more
insurefor.com
insurefor.com
13 years ago
Thank you for your feedback. There may be occasions at policy renewal where the terms of cover have changed, which is the case in this instance. However, in most cases an alternative can be offered and we are sorry if you were not given this opportunity. We are now looking into this so that lessons can be learned and our service improved.
Beverley
0
Share
Trusted Customer
Feefo Verified
13 years ago
Tthought the price was very good value couldn't get cheaper anywhere else. Had to chase…
Tthought the price was very good value couldn't get cheaper anywhere else. Had to chase company though for invoice of holiday insurance which was the only downfall but company rectified this very...
Read more
0
Share
Trusted Customer
Feefo Verified
13 years ago
found this quote very good. Have used this company for a few years now. The…
found this quote very good. Have used this company for a few years now. The first year we had to cancel our holiday due to a death and the company delt with the refund very quickly.
0
Share
Trusted Customer
Feefo Verified
13 years ago
excellent service from the start to the finish easy to fill application
0
Share
Trusted Customer
Feefo Verified
13 years ago
good insurance for the low cost
0
Share
Trusted Customer
Feefo Verified
13 years ago
Have not had to make a claim ofr had any contact so cannot really comment
thanks
Have not had to make a claim ofr had any contact so cannot really comment
thanks
Rock Insurance is a specialist travel insurance provider managed by a team with extensive experience from both the travel and travel insurance sectors.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Rock Insurance is a specialist travel insurance provider managed by a team with extensive experience from both the travel and travel insurance sectors.