How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Insight Vacations Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

59,722 out of 59,717 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Insight Vacations:

Outstanding -- one of the best tours

Outstanding Tour guide and driver. Both demonstrated a high degree of caring for the customers, expertise, and efficiency

Product reviews

Date of purchase: 05/26/2017

Trusted Customer

Toronto, Canada

9 years ago

What Trusted Customer said about Insight Vacations:

Great and enjoyable experience

The tour director (Howie) was first class - very attentive and helpful to the group's requests. The driver (Mel) was very courteous and provided a smooth ride. We are very likely to go again with...

Product reviews

Date of purchase: 05/27/2017

Trusted Customer

9 years ago

Highly Recommeded.

Organization and format of the tour was excellent. Tour director, Chris Beck was very good in "herding the cats". Kudos to his skill and professionalism. Properties chosen for this trip were...

Product reviews

Date of purchase: 05/21/2017

Trusted Customer

9 years ago

I think most of the optional tours should have been included in the tour.

Our tour guide was wonderful she was very professional and caring. She went out of her way to insure everyone was taken care of and was satisfied with their accommodations, comfort etc.

Product reviews

Date of purchase: 05/20/2017

Trusted Customer

Halifax, Nova Scotia, Canada.

9 years ago

What Trusted Customer said about Insight Vacations:

5+ Stars.

The itinerary was well balanced; ports of call, swim stops, dining times, tour times and duration. Food was fresh and the meals were excellent. Staff on board were very efficient & professional. The...

Product reviews

Date of purchase: 05/26/2017

Trusted Customer

9 years ago

Awesome

Wonderful places, amazing tour director. Better than we dreamed it would be

Product reviews

Date of purchase: 05/26/2017

Trusted Customer

9 years ago

What Trusted Customer said about Insight Vacations:

Excellent cruise, good pace with time to relax. MY Futura wonderfulvessel

The MY Futura was lovely.Service by crew excellent, delicious meals, cabins spacious with great bathroom.The tour director was very knowledgeable and the itinerary well paced. Local guides very...

Product reviews

Date of purchase: 05/26/2017

Trusted Customer

9 years ago

A reasonably good tour but these need to be managed better.

The tour would have been managed better if Insight could have attended to some of the incapacitated tour members in a more positive manner. Some tours did not take you to important places, eg. St...

Product reviews

Date of purchase: 05/16/2017

Trusted Customer

9 years ago

What Trusted Customer said about Insight Vacations:

Carol Kendrick, the tour director, was excellent - well organized, friendly to all, and very knowledgeable about our destinations. Joe Esperanza was an excellent driver, always taking care of our...

Product reviews

Date of purchase: 05/20/2017

Trusted Customer

9 years ago

What Trusted Customer said about Insight Vacations:

Great trip with fabulous sights!

The trip was excellent, every day was filled with beautiful scenery and interesting attractions. The tour director (Carol) and bus driver were both professional and engaging, Making this a warm...

Product reviews

Date of purchase: 05/20/2017

Not received a review invite?

Country Roads of Belgium Luxembourg Netherlands

View all media (11588)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Insight Vacations Reviews

American Parks Trail end Rapid CityMore reviews of this product (8)View product websiteA great expansive tour, well prepared and executed

Elegance of the East Coast end New YorkMore reviews of this product (1)View product websiteGreat program, would have liked a full day in Philly, an extra day in NY, and 2 more days in DC. Park Hyatt had the best breakfast and service. The Sofitel hotel in Philly was of a lesser standard...Read more

Ultimate ItalyMore reviews of this product (17)View product websiteOrganization and format of the tour was excellent. Tour director, Chris Beck was very good in "herding the cats". Kudos to his skill and professionalism. Properties chosen for this trip were...Read more

Best of Spain and Portugal End BarcelonaMore reviews of this product (48)View product websiteAll of the highlight locations were optional tours. They should have been included in the tours. The dinners that were part of the tour were not that good.

European Affair and Chelsea Flower ShowMore reviews of this product (1)View product websiteAwesome trip. Amazing places

Dalmatian Elegance Lower Deck Deluxe CabinMore reviews of this product (3)View product websiteExcellence overall, nothing to fault

Italian EscapadeMore reviews of this product (8)View product websiteHave already mentioned these.

Americas Magnificent National Parks End DenverMore reviews of this product (1)View product websiteExcursions were very good.

Americas Magnificent National Parks End Rapid CityMore reviews of this product (3)View product websiteThe excursions were outstanding.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?