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Insight Vacations Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

59,088 out of 59,084 reviews

Trusted Customer

8 years ago

Fantastic, informative and enjoyable tour. Our tour guide Gary was very helpful and experienced, Giuseppe out bus driver got us everywhere safely. Overall an amazing experience that I would do all...

Product reviews

Date of purchase: 07/25/2017

Trusted Customer

Seattle Washington usa

8 years ago

What Trusted Customer said about Insight Vacations:

hotels & food good. Guide very knowledgeable & helpful. too many miles. stay a couple nights instead of 1 at least 2 more times. the scenery is pretty much the same & need more time in a town to...

Dale

Insight Vacations

8 years ago

At Insight Vacations, we know that where our guests stay and eat can turn a good vacation into a great one. That's why we are very happy to read that you enjoyed the accommodation and meals on the tour. Furthermore, as we are always looking for ways to enhance our guests’ experiences, we have forwarded your suggestion of extended stays in some of the destinations, to our product development team for their consideration.

Product reviews

Date of purchase: 06/26/2017

Trusted Customer

8 years ago

Great Trip!!

Our vacation was very enjoyable. Carol Kendrick was very organized and prepped us well whenever we arrived at each new location. She also had fun games to play while on the road and entertaining...

Product reviews

Date of purchase: 08/11/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

I have always enjoyed Insight tours

Answered all questions and attended to every matter

Product reviews

Date of purchase: 08/06/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

It was great to leave the planning to the experts. We would never have been able to see all the wonderful parts of Italy on our own. No lines to wait in either!

Product reviews

Date of purchase: 08/03/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Great trip!

Yes

Product reviews

Date of purchase: 07/30/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Not sympathetic with a medical emergency.

We were in the plane from Atlanta to Salt Lake City when my husband had an unexpected medical emergency. We land and immediately texted our tour guide. She texted her concern for my husband and said...

Dale

Insight Vacations

8 years ago

It is with great regret that we learnt you were unable to fully participate in the American Parks Tour due to unforeseen circumstances. As well, we appreciate that this situation must have been difficult for you, and we understand that you are not entirely happy with the existing concession. Furthermore, we can kindly recommend that you contact your Travel Agent or our Reservations Team who will be happy to help provide any additional documentation that you may need for associated claims. Nonetheless, we sincerely hope that your husband is making a speedy recovery, and we hope to have the opportunity to ****** the two of you on an exciting adventure in the future.

Product reviews

Date of purchase: 08/11/2017

Trusted Customer

8 years ago

Contact person was AAA and could have been better.

Product reviews

Date of purchase: 08/05/2017

Trusted Customer

Upper Gagetown NB Canada

8 years ago

What Trusted Customer said about Insight Vacations:

Terrific, interesting and exciting.

The Tour Guide was the best I have ever had on a trip. All Tour Guides have been good on past trips but Chad was excellent. I learned a lot and went to interesting places.

Product reviews

Date of purchase: 08/04/2017

Trusted Customer

Lompoc

8 years ago

What Trusted Customer said about Insight Vacations:

After Travel

I didn't like the fact that you have to deal with someone after travel strictly via email and that it takes upwards of a month for a reply.

Dale

Insight Vacations

8 years ago

Our Guest Relations team are happy to help resolve any matters that our guests would like to bring to their attention. However, we appreciate especially during peak season; our guests’ patience while they try to respond all concerns directly as quickly as possible. Additionally, we have forwarded your comments about the hotels to our Quality Control department for their inquiries. Nonetheless, we are pleased that you enjoyed taking in the many attractions on the Country Roads of Ireland tour, and we hope that you will join us in the future for another grand adventure.

Product reviews

Date of purchase: 08/07/2017

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Insight Vacations Reviews

Road To Rome Paris To RomeMore reviews of this product (203)View product websiteGreat showcase of all places of interest in each city as well as some local experience I would never have thought of doing that added a great dynamic to the overall tour.

Romantic Britain and IrelandMore reviews of this product (13)View product websitestay 2 nights twice more. driver excellent.

American Parks Trail end Rapid CityMore reviews of this product (5)View product websiteI wish there was more time in Yellowstone and less time in Deadwood & Crazy Horse. Spearfish Canyon was really pretty!!! Disappointing horse ride around a pasture at UCross Ranch. I was hoping...Read more

Country Roads Of SwitzerlandMore reviews of this product (650)View product websiteThe itinerary covered all the main sights in Switzerland one can do in the time.

Best Of ItalyMore reviews of this product (877)View product websiteGreat tour!! Thanks Insight!

Britain And Ireland ExplorerMore reviews of this product (613)View product websiteGreat trip Thank you for a wonderful experience

American Parks Trail end DenverMore reviews of this product (9)View product websiteAs stated above. My husband had a medical emergency and your reimbursement for a future trip was disappointing.

Canadian Rockies And Pacific Coast End SeattleMore reviews of this product (12)View product websiteIT was good except for not being impressed with Vancouver and Victoria Island. Also not impressed with silver mine.

Spectacular Scandinavia And Its FjordsMore reviews of this product (436)View product websiteThe itinerary was great. Loved everything. Was disappointed that I did not see a moose or reindeer .. no one would tether one for us!!!!!! Everything was great.

Country Roads Of IrelandMore reviews of this product (733)View product websiteThe itinerary let you see the whole country. Tour guide was very knowledgeable and bus driver was excellent. Only complaints were a couple hotels were not near to places to dine and the hotel in...Read more

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