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Insight Vacations Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,468 reviews

Trusted Customer

8 years ago

The Luxury Gold experience was truly thagt.

Excellent Tour Concierge (Karen Fry) and Coach driver (Owen). Karen answered all questions, provided detailed info on locations, meals, points of interest, and funny anecdotes.

Product reviews

Date of purchase: 08/20/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Very little interaction needed

Product reviews

Date of purchase: 08/20/2017

Trusted Customer

8 years ago

I called with a question regarding post trip hotel prices and they told me to ask my travel agent.

Dale

Insight Vacations

8 years ago

While we hope that your Travel Agent was able to assist you with your enquiry; we would like to apologise if our Reservations team were unable to provide you with the information that you needed. Furthermore, we have passed on this comment to our Operations team for their further review. Additionally, thank you for your suggestion, we have forwarded this to our Quality Control team for their consideration. Nevertheless, we are pleased that you enjoyed your carefully selected American Parks itinerary, and we hope that you have taken home many lovely memories from your time with Insight Vacations.

Product reviews

Date of purchase: 08/25/2017

Trusted Customer

montreal

8 years ago

What Trusted Customer said about Insight Vacations:

for a an assured, positve vacation experience, look into Insight

I really believe there is an effort by your company to look after the customers desires - the coaches are very comfortable, the hotels super, the itineraries very interesting and cover lovely country...

Product reviews

Date of purchase: 08/20/2017

Trusted Customer

8 years ago

I did not deal directly with CS, it was my travel agent. It was satisfactory. I registered late online but was able to do it.

Product reviews

Date of purchase: 08/18/2017

Trusted Customer

8 years ago

This type of tour (guided) can't score any higher; it's just the way this type of tour is set up.

Product reviews

Date of purchase: 08/20/2017

Trusted Customer

8 years ago

Great motorcoach tour of Northern France

Knowledgeable Nd helpful tour directors!

Product reviews

Date of purchase: 08/26/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

They put me on a Delta flight that was 3 hours late departing JFK for Dublin and the same in Dublin for the return back to JFK 3 hours again. Delta can't get anything right

Dale

Insight Vacations

8 years ago

We truly regret to learn that delays to your flights caused an undesired start and end to your journey. However, we truly hope that you enjoyed taking in the sights and scenery on the Focus on Ireland tour. Furthermore, we have passed on your comment regarding the time spent on the road to our Operations department for their review. Nonetheless, thank you for taking the quick time to leave us with your experience on the tour.

Product reviews

Date of purchase: 08/13/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

The customer service was excellent. However a flu virus spread to nearly everyone on the Coach. I would like to see mandatory wearing of Surgical face Masks whilst on the Coach. This should be done...

Product reviews

Date of purchase: 08/11/2017

Trusted Customer

Perth

8 years ago

What Trusted Customer said about Insight Vacations:

I would have given them 4.5 if I could. Stephen Ellison was an excellent tour guide and equally, Mike the Croatian the driver was also excellent. I have only dropped them by half a star because some...

Product reviews

Date of purchase: 08/05/2017

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Country Roads of Southern Italy and Sicily

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Insight Vacations Reviews

Majesty Of The RockiesMore reviews of this product (16)View product websiteI recommend that the Whistler stop be eliminated. Instead spend 2 nights at Lake Louise and take a side trip (several hours) to Emerald Lake. Wife and I prefer more multiple night stays and LESS...Read more

Britain And Ireland ExplorerMore reviews of this product (613)View product websiteVery informative, interesting places

American Parks Trail end DenverMore reviews of this product (9)View product websiteI think you should find an a replacement for Spearfish Canyon. Food was subpar and bed was not comfortable. Arrived too late to see anything. Otherwise, Itinerary was excellent.

The Eastern DiscoveryMore reviews of this product (106)View product websiteIt is one of the best itineraries I have gone on - every day was great. beautiful country and interesting sites to visit with a start in Vienna ( a very congenial city) and an end in Athens! Our...Read more

Sicily In Depth With Malta OptionMore reviews of this product (92)View product websiteOur guide was excellent. She attended to all our needs, very helpful, and easy to talk to, very knowledgeable with the area. The hotels were satisfactory.

Country Roads Of SwitzerlandMore reviews of this product (650)View product websiteThe tour was a little rushed.

Normandy Brittany And The Loire ValleyMore reviews of this product (360)View product websiteLoved every location. Disappointed in the Chateau we stayed in.

Focus On IrelandMore reviews of this product (346)View product websiteTo much bus time. ................

Grand Tour Of Americas West End DenverMore reviews of this product (11)View product websiteI don't think it can be improved. We loved the National Parks.

Country Roads Of CroatiaMore reviews of this product (830)View product websiteI would have rated it as 4.5 stars but as its not available I have to give it 5. It was excellent

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