When booking the trip, the initial email exchange could have been better. Follow ups were lagging and I had to make contact twice with the team to rectify incorrect dates of our arrival.
The hotels were not ALL 4 stars. The hotel in Thurso , the pentland was definitely run down and old and needed to be refurbished and gave me bed bugs. The food was terrible for dinner.
The...
Customer service on tour was provided by Tour Leader Ruth and Coach Driver Joseph. Nothing was too much for these people, who constantlt "went the extra mile" to ensure our comfort, safety and...
Our guide was excellent. He was very organised and he made sure everything went according to plan. His knowledge was thorough and I really enjoyed his leadership. The bus driver was also excellent....
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.