How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Inform Direct Reviews

https://www.informdirect.co.uk

Rated

Exceptional

Service

5

/5

Product

5

/5

5

4

3

2

1

70

1

0

71

ratings over the past year

Displaying all 814 reviews

Trusted Customer

10 years ago

Date of purchase: 02/03/2014

I have been a paying client for over a year now and can still say it…

I have been a paying client for over a year now and can still say it is a great service, backed by a highly responsive customer support team. I tell everyone I can know, big or small, they should be...

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Inform Direct

10 years ago

Pleased that we have been able to help you and your company. Eunice

Product reviews

0

Trusted Customer

10 years ago

Date of purchase: 01/18/2014

Very helpful, supportive, made the whole process of using inform very easy. Always happy to…

Very helpful, supportive, made the whole process of using inform very easy. Always happy to answer queries.

Inform Direct

10 years ago

Thank you for your review - really glad you've found everything so easy to use. We have a lot of great new features in the pipeline, including automatic creation of minutes and resolutions for lots of processes. Watch this space! John

Product reviews