Hi, thank you for taking the time to share your feedback. We sincerely apologise for the delay in delivering your recent order. We understand how frustrating this can be, and we appreciate your patience. Due to a high volume of orders, we experienced some delays in our shipping process. We are pleased to inform you that we have now addressed these issues and are back on track with our usual delivery schedule.
Please note that our standard delivery provides an estimated delivery date, which means your order may arrive earlier or later than anticipated. We strive to meet these estimates as closely as possible and regret any inconvenience this delay may have caused. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team