Merchant Logo

My 1st Years Reviews

Rated
Excellent

Personalised baby gifts that are unique, beautiful and made with love.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

2,412

191

99

47

134

2,883

ratings over the past year

Displaying all 21,698 reviews
DG
Deborah Greenland
Spennymoor
12 months ago
Date of purchase: 06/04/2024
What Deborah Greenland said about My 1st Years:
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hi, thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We want to assure you that we take your feedback seriously. Our team is currently investigating the issues you've raised, and we are committed to making the necessary improvements to enhance our service. We would greatly appreciate the opportunity to discuss your experience further. Would you mind looking into the email I sent recently so we can look into having this resolved offline? Thanks so much! Aleksandra - My 1st Years Management Team.
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 06/02/2024
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 06/02/2024
Quick process
Ordered process quick and was able to receive the order before fathers day.
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 06/04/2024
As it was a personalised gift it inevitably took a little longer to deliver.
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
Product reviews

0
Share
MP
Maria Paula
Marston Moretaine
12 months ago
Date of purchase: 06/04/2024
What Maria Paula said about My 1st Years:
My favourite choice of gift
Honestly!! It was the best Father’s Day gift ever! My husband cried and the quality is impeccable. I might buy every gift from them from now on.
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 06/02/2024
Denim jacket and hat
Great service, speedy delivery. Bought for grandson’s birthday but not given th3 gift yet. The jacket and hat look fantastic
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
0
Share
OL
Oliver
1 year ago
Date of purchase: 06/03/2024
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
Product reviews

0
Share
JE
Jane Edwards
1 year ago
Date of purchase: 06/03/2024
What Jane Edwards said about My 1st Years:
Beautiful great quality hat
Reasonable, efficient service
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 06/01/2024
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years
Product reviews

0
Share
SO
Sophie
1 year ago
Date of purchase: 06/03/2024
What Sophie said about My 1st Years:
Disappointed
Very poor due to poor delivery timescales and communication regarding delivery. Complete lack of accountability from the company. Wonderful products but incredibly disappointing regarding...

Read all
Merchant Logo
Aleksandra
My 1st Years
12 months ago
Hi, thank you for taking the time to share your feedback. We sincerely apologise for the delay in delivering your recent order. We understand how frustrating this can be, and we appreciate your patience. Due to a high volume of orders, we experienced some delays in our shipping process. We are pleased to inform you that we have now addressed these issues and are back on track with our usual delivery schedule. Please note that our standard delivery provides an estimated delivery date, which means your order may arrive earlier or later than anticipated. We strive to meet these estimates as closely as possible and regret any inconvenience this delay may have caused. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Product reviews

0
Share
About My 1st Years
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when one of their friends gave birth to a bouncing baby girl. They wanted to give the little one a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present for a little one. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!
Read all
DC4, Cheaney Drive Grange Park Industrial Estate, Northampton, Northamptonshire, NN4 5FB, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About My 1st Years
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when one of their friends gave birth to a bouncing baby girl. They wanted to give the little one a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present for a little one. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!