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IMSM Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 48 reviews

David

Feefo Verified

GBR

4 months ago

What David said about IMSM Ltd:

A good job made easy

excellent, very informative

Petra Marson

IMSM Ltd

4 months ago

Thank you so much for the 5-star rating! I’m really glad to hear the process felt easy and that you found everything clear and informative. That’s exactly the experience we aim to deliver, so your feedback truly means a lot to us. Warm regards, Your IMSM Team

Jeff

Feefo Verified

GBR

4 months ago

What Jeff said about IMSM Ltd:

High Quality Service

IMSM gives us the high quality service we aspire to in our own business dealings.

Petra Marson

IMSM Ltd

4 months ago

Thank you, we really appreciate your kind words! It’s wonderful to hear that our commitment to quality resonates with the values you uphold in your own business. Warm regards, Your IMSM Team

Ian

Feefo Verified

4 months ago

What Ian said about IMSM Ltd:

Poor audits

Never see an auditor. Audits are always remote

Alex F.

IMSM Ltd

4 months ago

Appreciate your feedback Ian, we're more than happy to discuss the delivery of the audits for you. We shall reach out Thanks, IMSM Team

Murali NADARAJAH

Feefo Verified

GBR

4 months ago

What Murali NADARAJAH said about IMSM Ltd:

EXCELLENT SERVICE PROVIDER

Recertification

Petra Marson

IMSM Ltd

4 months ago

Thank you so much for your fantastic rating! We’re delighted to hear you’re happy with our recertification service. Warm regards, Your IMSM Team

Trusted Customer

Feefo Verified

4 months ago

David is very personable and clearly has a good level of experience, thanks

David was been very helpful, explaining the process and purpose of IMSM. He has clear knowledge of the system and was able to provide useful information to facilitate better understanding.

Petra Marson

IMSM Ltd

4 months ago

Thank you so much for sharing your feedback! We’re thrilled to hear that David was able to guide you so clearly and make the IMSM process easier to understand. It’s always wonderful to know our team’s expertise is helping our clients feel confident and supported. We truly appreciate you taking the time to let us know!

Jeff

Feefo Verified

GBR

4 months ago

What Jeff said about IMSM Ltd:

helpful and very knowledgeable organisation

Thorough, helpful and very knowledgeable organisation regarding all aspects of ISO management systems

Petra Marson

IMSM Ltd

4 months ago

Thank you for taking the time to leave a 5-star rating. We’re really pleased to hear you found our support helpful and knowledgeable. It was a pleasure working with you and supporting you with your ISO management systems. Warm regards, Your IMSM Team

Noel

Feefo Verified

GBR

4 months ago

What Noel said about IMSM Ltd:

feed back

Good service, however there is no interaction once set up there needs to be a pre audit and guidance

Alex F.

IMSM Ltd

4 months ago

Appreciate your review Noel, we shall reach out to you directly regarding how we help clients once set up. Thanks

Steven

Feefo Verified

GBR

4 months ago

What Steven said about IMSM Ltd:

2026 ISO9001-205 annual review Auditor was helpful and explained any areas

Auditor was helpful and explained any areas for improvement well although the actual system for getting onto the electronic system was difficult.

Petra Marson

IMSM Ltd

4 months ago

Thank you very much for the 5-star rating and for sharing your feedback. We’re pleased to hear that the auditor was helpful and clearly explained areas for improvement, and we appreciate your comments regarding the electronic system, which we will take on board to improve the experience going forward. Warm regards, Your IMSM Team

Robert Fisher

Feefo Verified

GBR

5 months ago

What Robert Fisher said about IMSM Ltd:

Very Professional and a good response to IT issues re your platform

Petra Marson

IMSM Ltd

5 months ago

Thank you for your kind feedback! We’re glad our team could support you and resolve your IT issues promptly. Your positive experience means a lot to us. Warm regards, Your IMSM Team

Rebecca Duffy

Feefo Verified

GBR

5 months ago

What Rebecca Duffy said about IMSM Ltd:

High quality service

Extremely organized, audits are well planned and executed, service is always responsive, and you can always reach a live person for any queries.

Petra Marson

IMSM Ltd

5 months ago

Thank you so much for the 5-star review! We’re pleased to hear that our planning, organization, and responsiveness met your expectations. Being accessible and reliable is important to us, and we appreciate you taking the time to share your experience. Warm regards, Your IMSM Team

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