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Imperial Rooms Reviews | Customer Service Reviews for https://www.feefo.com/reviews/imperial-rooms | Feefo

LB

Louise Bronson

London

1 year ago

What Louise Bronson said about Imperial Rooms:

Rubbish quality

Quick delivery

Product reviews

Admin

Imperial Rooms

1 year ago

Dear Customer, We're sorry to hear that you're unhappy with the quality of the product and the tog rating. We strive to ensure all items meet our customers' expectations. If you'd like, we can assist you with a return or exchange. Please let us know how you'd like to proceed, and we'll do our best to resolve the issue for you. Best Regards

LB

Louise Bronson

1 year ago

Hi thank you for your message I would like to return the item as it extremely poor quality and definitely not a 2.5 tog,please let me know how we go forward from here Kind regards Louise

Admin

Imperial Rooms

1 year ago

Hi Louise, Thank you for your message, and we're sorry to hear about the issue with the item. We’ve sent you an email with more details on how we can resolve this matter with mutual understanding. Could you please check your inbox and let us know your thoughts? We want to make sure we handle this to your satisfaction. Looking forward to your reply. Best regards,

Date of purchase: 08/10/2024

0

AP

Arthur Proffitt

Swindon

1 year ago

What Arthur Proffitt said about Imperial Rooms:

Deep sheets

Great

Product reviews

Date of purchase: 08/23/2024

0

Trusted Customer

1 year ago

Budget friendly easy website to use. Products to suit everyone. Despatched quickly.

Product reviews

Date of purchase: 08/12/2024

0

GL

Gary Leyland

Macclesfield

1 year ago

What Gary Leyland said about Imperial Rooms:

Mattress topper

Ordering system was confusing

Admin

Imperial Rooms

1 year ago

Dear Customer, Thank you for your feedback. We're sorry to hear that you found the ordering system confusing. We're always looking for ways to improve our customers' experience. If there's anything specific that caused the confusion or if you need assistance with your order, please let us know, and we'll be happy to help! Best Regards

Product reviews

Date of purchase: 08/16/2024

0

Trusted Customer

1 year ago

Lovely bathroom mats and brilliant customer service!

Absolutely brilliant! One of my packages went missing (Amazon said they’d delivered it when they hadn’t!) and customer services were brilliant in getting it sorted out. We’d actually ordered lots of...

Date of purchase: 08/10/2024

0

Trusted Customer

1 year ago

Great Company

Great communication about the progress of the order. Prompt delivery. Great there is no p&p, however big or small the order. Would definitely recommend this company.

Product reviews

Date of purchase: 08/07/2024

0

PA

Paul

Hytrhe

1 year ago

What Paul said about Imperial Rooms:

Top-notch supplier that lives up to its promises.

Top-rate service in every respect. Great communication. Items delivered when I was informed they would be. I would not hesitate to purchase from this supplier again.

Product reviews

Date of purchase: 08/04/2024

0

Trusted Customer

1 year ago

Quality products, quality company

Website is easy to use, quality products, delivery is quick and efficient.

Admin

Imperial Rooms

1 year ago

Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!

Product reviews

Date of purchase: 07/27/2024

0

EM

Elizabeth McCord

Ballynahinch

1 year ago

What Elizabeth McCord said about Imperial Rooms:

N̈ot much communication between us

Admin

Imperial Rooms

1 year ago

Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!

Product reviews

Date of purchase: 08/02/2024

0

Imperial Rooms Reviews

2.5 Tog DuvetMore reviews of this product (15)View product websiteNot nice unfortunately rubbish quality and was not a 2.5 tog very much a 4.5 tog so not happy

Extra Deep 25cm Fitted Bed Sheets, White / SingleMore reviews of this product (54)View product websiteJust what I needed, and at a reasonable price.

Plain Dyed Fitted Pillow Covers PurpleMore reviews of this product (2)View product websiteExcellent value. Material thin but for the price paid acceptable.

Extra Deep 25cm Fitted Bed Sheets, Purple / SingleMore reviews of this product (54)View product websiteExcellent value very thin material but for the price paid acceptable.

Extra Deep Mattress Protector Elastic SkirtMore reviews of this product (19)View product websiteGreat value and does exactly what it should!

Quilted Bounce Back Pillows PairMore reviews of this product (12)View product websiteExcellent value for a tight budget. They would be ideal for children.

Extra Deep Mattress Protector Elastic SkirtMore reviews of this product (19)View product websiteValue for money. Would recommend

Brown Memory Foam Bathroom MatMore reviews of this product (1)View product websiteThe mats are a perfect size, are soft memory foam and comfortable

Waterproof Terry Towel Mattress ProtectorMore reviews of this product (5)View product websiteGood fit. Great vaslue for money. Looks like it will do the job well.

Waterproof Terry Towel Mattress ProtectorMore reviews of this product (5)View product websiteExcellent product and, once again, a great low price. Haven't spilled any tea yet in order to discover whether it works, but I have no doubt at all that it would be effective.

Quilted Bounce Back Pillows PairMore reviews of this product (12)View product websiteGreat low price. Excellent support for my neck. Altogether a most comfortable night's rest. Very happy with my purchase.

2.5 Tog DuvetMore reviews of this product (15)View product websiteLovely, very good quality. Imperial Rooms are a very good company, I recommend them.

Quilted Bounce Back Pillows PairMore reviews of this product (12)View product websiteLove these pillows. They certainly do spring back. Nice and comfy good quality and not cost the earth . Hopefully I will get a better night's sleep with them

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